Engagement and Communications Officer

Town of Smithers; Smithers; On-site; CAD 81,000 - 98,000; Full time

Job summary

A local government in Canada seeks an Engagement and Communications Officer to develop comprehensive communication strategies and foster stakeholder engagement. This full-time role includes responsibilities such as coordinating projects, conducting research, and representing the municipality to the public. The ideal candidate possesses a degree in a relevant field and at least three years of experience in marketing and communications. A beneficial benefits package and competitive salary are offered for this position in a vibrant community.

Benefits

Employer-paid benefits package

Municipal pension plan contributions

3 weeks of paid vacation

Qualifications

• Three years’ experience in marketing and communications.
• Minimum of two years recent related experience including corporate communications.
• IAP2 Certification in Public Participation is preferred.
• Valid BC Class 5 License.
• Knowledge of the Community Charter and Local Government Act.

Responsibilities

• Develop and implement a comprehensive internal and external communications plan.
• Lead projects and coordinate consultants.
• Compose civic engagement strategies and communications materials.
• Represent the municipality to the public and outside agencies.

Skills

Public relations

Marketing

Communications

Media relations

Public engagement

Social media

Policy development

Education

University Degree in public relations, marketing, communications, journalism, or a related field

Job description

Engagement and Communications Officer

The Town of Smithers has an exciting opportunity for an Engagement and Communications Officer (ECO) to join the Community Services Department. This is a full-time, exempt position.

About Smithers Surrounded by mountain ranges and beautiful lakes and rivers, Smithers is a true northern gem. The town has a population of around 5,400 and is a service hub for the surrounding region comprised of approximately 15,000 people.

Residents enjoy four seasons of recreational activities, including a ski hill within half an hour of town, world-class fishing, backcountry and cross-country skiing, hunting, golfing and alpine trails for hiking and horseback riding, along with a lively music scene, boutique shopping, an art gallery and museum, an aquatic centre, and numerous family-friendly activities.

Why work for the Town of Smithers? You are passionate about shaping the community you call home. Smithers is small but mighty and we strive to make our community a great place to live, work, and play. The Town offers an excellent fully employer-paid benefits package, municipal pension plan contributions, Medical Travel Plan, and 3 weeks (15 days) of paid vacation for the first year worked.

About this opportunity Reporting to the Director of Community Services, the ECO is responsible for developing and implementing a comprehensive internal and external communications plan and fostering a culture of engagement with Town stakeholders. The Engagement and Communications Officer leads projects, coordinates consultants, conducts research, and composes civic engagement strategies and communications materials. Additionally, the Engagement and Communications Officer represents the municipality to the public and outside agencies, ensuring clear and consistent messaging.

This position offers a competitive salary of $81,001.80-97,202.16 per annum (commensurate with experience).

Qualifications Include:

• University Degree in public relations, marketing, communications, journalism, or another related field.
• Three years’ experience in marketing and communications. Minimum of two years recent related experience including corporate communications, media relations, public engagement, social media, and policy development, preferably in a public sector environment.
• IAP2 Certification in Public Participation is preferred.
• Valid BC Class 5 License.
• Knowledge of the Community Charter and Local Government Act.
• An equivalent combination of education, training, and experience may be considered.

Further information, including a complete job description, is available on the Town of Smithers website at smithers.ca. Candidates may be required to undergo a comprehensive evaluation of skills, qualifications, and abilities. If you are interested in this exciting career opportunity with the Town of Smithers, please submit your cover letter and resume with three professional references, no later than 4:00 p.m., February 13, 2026, to:

Human Resources
Competition #26-03
Town of Smithers
Box 879, 1027 Aldous Street
[e-mail]

The Town of Smithers thanks all applicants for their interest; however, only those candidates selected for an interview will be contacted.

The Town of Smithers is an equal opportunity employer committed to establishing an inclusive, equitable, and accessible environment for all. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, gender identity or expression, marital status or any other basis protected by applicable law.