Education and Prevention Coordinator (Toronto, Ontario)

RelationEdge; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading responsible gambling organization in Toronto seeks an Education and Prevention Coordinator to enhance awareness of their PlaySmart Centre program. This full-time position involves engaging with players, educating them to make informed gambling choices, and building relationships with casino staff. Flexible work hours and competitive pay of $27.31/hour are offered, along with a supportive team environment. Ideal candidates will have experience in social services or related fields and excellent communication skills.

Benefits

Flexible work hours

Competitive hourly rate

Strong team support

Opportunity to help others

Qualifications

• Experience and/or education in social work, social services, adult education, or health promotions.
• Ability to work during various shifts including weekends.
• High empathy and understanding in sensitive situations.

Responsibilities

• Increase awareness of the PlaySmart Centre Program.
• Engage with players and answer their questions.
• Educate patrons on informed gambling choices.

Skills

Communication skills

Empathy

Relationship building

Education

Experience in social work or related field

Job description

Education and Prevention Coordinator (Toronto, Ontario)

Education and Prevention Coordinator — Great Canadian Casino Toronto PlaySmart Centre

We are seeking an individual with experience in Community Outreach and/or Social Services to join our team on a full-time basis. Use your empathy and ability to connect with people to build awareness of an incredible program. This role will take place primarily in Great Canadian Casino Toronto, but will require travel to other nearby sites within the region.

The Responsible Gambling Council (RGC) is a leading international authority on responsible gambling—providing insights to industry stakeholders through its research and problem gambling prevention programs, as well as accrediting responsible gambling initiatives offered by gaming companies operating within regulated markets across the globe. RGC operates independently from the gaming industry, allowing it to offer unbiased insights and services related to responsible gambling.

RGC manages and operates OLG’s PlaySmart Centres located at casinos and Charitable Bingo and Gaming centres across Ontario. In these Centres, players can take a break from gambling and learn more about how the games work through interactive game kiosks, videos and literature. Players and those affected by gambling can chat with professionally trained PlaySmart Centre staff, learn answers to gambling questions and get connected with counselling and support professionals if they are experiencing problems with gambling.

For more information, please visit: https://www.playsmart.ca/

In this role you will…

• Increase awareness of the PlaySmart Centre Program
• Engage with players and those close to them, answer their questions and direct them to the available services
• Educate patrons on gambling to support them to make informed choices
• Plan and deliver education through activities and initiatives to support positive play habits
• Build and maintain effective relationships with Casino staff
• Record and manage relevant data

What’s in it for you?

• Flexible work hours – days, evenings, weekends and holidays
• Competitive hourly rate - $27.31/hour
• Strong support from a motivated team
• A genuine feeling of helping others

We are looking for…

• Experience and/or education in social work, social services, adult education, health promotions or a related field
• Ability to work during operating hours including day shifts, evening-night shifts, and particularly weekend shifts
• Amazing communication and relationship building skills
• High level of empathy and understanding in sensitive situations
• Ability to travel to different sites across the region
• Alignment with RGC’s Core Values: Humanity, Integrity, Courage and Ingenuity
• Experience in the Gaming Industry would set you apart
• Applicants fluent in a 2nd language is a valuable asset
• Valid G Class Driver’s License required

RGC celebrates and values cultural diversity and is committed to attracting and retaining a diverse staff. We will honor your experiences, perspectives, and unique identity. Together, our organization strives to create and maintain working environments that are inclusive, equitable and welcoming.

The Responsible Gambling Council is committed to providing an accessible recruitment process and workplace. Please let us know if you require accommodation under the Accessibility for Ontarians with Disabilities Act (AODA).

Please note: successful candidates will be required to complete a background check, facilitated by a third-party screener.

If you are interested in learning more about this role, please apply directly and someone will reach out should you be selected for an interview.

Applications must be received by September 28, 2025.

Department: PSC On-site · This is a full-time position.

Visit Careers at Responsible Gambling Council

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