Driver Support Specialist

J.D. Irving, Limited; New Brunswick; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading transportation solution company in Canada is seeking a skilled individual to coordinate and support professional drivers in logistics operations. The successful candidate will work to ensure timely deliveries, monitor shipment statuses, and address any issues that arise. A strong focus on teamwork, excellent communication skills, and the ability to analyze complex situations are essential for success in this role, which ultimately contributes to the company's operational efficiency.

Qualifications

• Post-secondary education; a focus in supply chain or logistics is an asset.
• Demonstrates ability to analyze complex situations and develop solutions.
• Strong team player who’s comfortable working independently or with others.

Responsibilities

• Coordinate and schedule the movement of trucks and drivers to ensure timely deliveries.
• Communicate with drivers to provide instructions, updates, and real-time support.
• Monitor and track truck locations and shipment statuses, addressing any delays.

Skills

Analyzing complex situations

Team collaboration

Critical thinking

Excellent communication

Education

Post-secondary education in supply chain or logistics

Job description

Sunbury Transport Limited is innovative and highly responsive transportation solution company. Specializing in intermodal, over-dimensional flatbed and cross-border shipments, we are always ready to tackle the biggest challenge and provide the best value. At Sunbury we recognize the importance of a strong team. This role is essential in ensuring the smooth coordination and support of our professional drivers, contributing to the overall efficiency of our transportation operations.

Qualifications

• Post-secondary education; a focus in supply chain or logistics is an asset.
• Demonstrates ability to analyze complex situations and develop solutions.
• Strong team player who’s comfortable working independently or with others, and easily adjusts to different work styles and environments.
• Flexible and agile in a fast-paced environment.
• Ability to think critically and adapt strategies to achieve results
• Excellent communication skills for effective stakeholder engagement.

Responsibilities

• Coordinate and schedule the movement of trucks and drivers to ensure timely deliveries.
• Communicate with drivers to provide instructions, updates, and real-time support.
• Monitor and track truck locations and shipment statuses, addressing any delays or issues.
• Collaborate with clients, suppliers, and internal teams to optimize logistics operations.
• Maintain accurate records, prepare reports, and document communications.
• Respond to and resolve emergencies, accidents, or incidents during shifts.
• Ensure compliance with transportation regulations and company policies.
• Support drivers with route planning, fueling, and other logistical needs.