District Manager

AutoTrader.ca; Remote; CAD 70,000 - 75,000; Full time

Job summary

A leading digital automotive solutions provider is seeking a District Manager to promote and manage high-revenue accounts. This role involves cultivating customer relationships, developing and implementing sales strategies, and ensuring exceptional service. A Bachelor’s degree and 5-8 years of direct sales experience are essential. The position offers a base salary range of CAD 70K-75K, with potential for bonuses and benefits, primarily involving travel to client sites across Toronto.

Benefits

Employee and Family Assistance program

Virtual wellness events

Training programs

3% matching Pension

Annual bonus structure

Qualifications

• 5-8 years direct sales experience with national accounts.
• Proven results in achieving sales targets.
• Experience with media and internet product sales.

Responsibilities

• Cultivate and develop customer accounts proactively.
• Prepare business presentations and implement sales strategies.
• Ensure excellent customer service and satisfaction.

Skills

Customer relationship management

Sales strategy development

Effective communication

Conflict resolution

Time management

Education

Bachelor degree in Liberal Arts/Marketing/Business

Tools

Microsoft Office

Job description

Overview

We are a Canadian leader in digital automotive solutions. Our flagship brands — AutoTrader.ca, AutoSync, Dealertrack Canada and CMS — help Canadians buy, sell, and finance vehicles with confidence.

AutoTrader.ca is Canada’s largest automotive marketplace, with over 25 million monthly visits.

As part of AutoScout24 group, Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond. Join us on our journey as we bring together the best of Europe and North America to shape the future of automotive retail.

Summary of Job

This position has responsibility for promoting Trader Corporation’s Trader ICO solutions to clients within designated assignments by identifying, cultivating and developing high revenue accounts by using prospecting and consultative sales techniques. In addition, this position will serve as the primary business contact for assigned clients and is responsible for consistently providing excellent customer service to accounts and ensuring that customers’ needs are exceeded in terms of customer satisfaction. The District Manager will work with high revenue customers where superior sales, marketing and presentation skills are required to meet the needs of the customers.

What you'll do

• Cultivate and develop customer accounts by proactively gathering and reviewing information to identify high-level sales opportunities.
• Focus on the achievement of customer satisfaction, revenue generation within existing assignments, and long-term account goals in line with Trader’s vision.
• Prepare business presentations and complete corporate profiles; design and implement sales strategies.
• Effectively prepare prior to calling on customers; conduct effective needs assessment and design proposals to address the customer’s specific needs and maximize business potential.
• Discuss vehicle acquisition needs with customers; understand and promote Trader products and services relevant to each customer in relation to the customer’s own business objectives.
• Understand customer’s wants so they can create need and sell on value instead of just product-based selling; demonstrate a continued personal concern for the customer to remind them of the value of Trader.
• Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue; ensure client issues are dealt with efficiently while maintaining excellent customer relations; respond to client needs with urgency.
• Maintain strong knowledge of new and existing Trader product offerings as well as new products in the market, industry trends and developments; understand current competitive conditions within the marketplace.

Territory/Account Management

• Complete Weekly Sales planner to ensure penetration of assigned territory and maintenance of existing client revenue base; proactively call on new and existing accounts; identify correct priorities and schedule sales calls accordingly.
• Initiate post-sales activities to ensure acquisition solutions continue to satisfy the customer’s needs.
• Contribute information to Trader’s market strategy by monitoring competitive products and reactions from clients; recommend new solutions and services by evaluating current solutions and identifying needs to be filled.
• Spend most of the time out of the office, with clients, and work at adding, growing, penetrating, controlling and retaining these accounts.
• Meet sales targets and objectives for the assigned territory.

Administration

• Maintain sufficient customer records to ensure proper territory organization and account administration.
• Prepare a variety of status reports, including activity, closings, follow-up, KPI’s and adherence to goals/targets.
• Presents and negotiates rates with clients; prepares and signs client contracts.
• Ensure all documentation and reports are complete, accurate and submitted to other departments within assigned timelines.

What you'll need

Education and Experience

• Bachelor degree in Liberal Arts/Marketing/Business discipline. (R)

• Minimum 5-8 years direct sales experience working with national/large revenue accounts. (R)

• Proven results and consistency in achieving/exceeding sales targets. (R)

• Experience in intangible, media and internet product sales. (P)

Technical Skills and Competencies

• Ability to maximize results by systematically managing an account plan. (R)

• Driven to produce by increasing sales to existing accounts. (R)

• Ability to work the system for the customer by using internal resources to find solutions for clients. (R)

• Ability to educate customers through structured training. (R)

• Promotes customer relations by soliciting feedback and responding to inquiries at any hour; ability to solve problems before they get escalated. (R)

• Capable of developing relevant product knowledge specific to customer needs. (R)

• Ability to tailor image to fit customer expectations by adapting to different situations with sincerity and realism. (R)

• Strong closing techniques; using logical, incremental steps. (R)

• Intermediate level computer skills in Microsoft Office and computer tools. (P)

• Experience with vehicle acquisition is a plus

Required Soft Skills and Competencies

Soft Skills

• People skills; effective team player with strong communication (verbal & written) and listening skills. (R)
• Drive for results; ability to turn a customer from good to great. (P)
• Strong time and resource management skills along with organizational skills; ability to prioritize and quickly respond to customer requests. (R)
• Problem solving and analytical skills. (P)

Working Conditions

Majority of time is spent out of the office on the road travelling from one account to the other.

What's in it for you

• Employee and Family Assistance program
• Virtual wellness events
• Regular internal training programs
• Financial planning with 3% matching Pension
• Annual bonus structure

Compensation

The expected base compensation for this position is: [70K-75K Base]

This range reflects the expected compensation at the time of posting. The final offer may vary and can be higher based on relevant skills, experience, location, and market conditions. This role also includes a sales plan (OTE) and may include benefits and other employee offerings.

For a career where you can drive our business and shape your future, apply now.

Vacancy Status: This job posting is for an existing vacancy.