Dispatcher, Integrated Logistics Office - (219786)

Island Health; Victoria; On-site; CAD 30,000 - 60,000; Full time

Job summary

A regional health authority in Victoria is seeking a Dispatcher for the Integrated Logistics Office. The role involves operating a VOIP telephone switchboard, managing communications equipment, and supporting emergency codes. Candidates should possess a Grade 12 education and relevant experience. Strong communication and organizational skills are essential. This position plays a crucial part in maintaining operational safety and efficiency.

Qualifications

• Grade 12 education with one year of recent related experience or equivalent combination of education, training, and experience.

Responsibilities

• Operate the VOIP telephone switchboard and manage the public address system.
• Maintain related communications equipment and perform dispatching duties for multiple departments.
• Support all Island Health emergency codes.

Skills

Keyboarding at 45 wpm

Effective verbal and written communication

Ability to deal with others effectively

Organizing work

Physical ability to perform duties

Operating related equipment

Education

Grade 12

Job description

Overview

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient & staff safety is a priority and a responsibility shared by everyone at VIHA; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Team Leader, Protection Services, the Dispatcher, Integrated Logistics Office operates a VOIP telephone switchboard for Island Health, public address system, associated communications equipment such as a Windows-based computer system, a network based two-way radio system and Logistics related technology and applications in accordance with departmental policies and procedures for various Island Health sites. Performs various dispatching duties for multiple departments involving the Operations & Support Services Portfolio. Performs an essential role in all Island Health emergency codes.

Responsibilities

Responsibilities include operating the VOIP telephone switchboard, managing the public address system, maintaining related communications equipment and applications, and performing dispatching duties for multiple departments within the Operations & Support Services Portfolio. The role supports all Island Health emergency codes.

Qualifications

Education, Training And Experience

• Grade 12 and one (1) year's recent related experience or an equivalent combination of education, training, and experience.

Skills And Abilities

• Ability to keyboard at 45 wpm.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Ability to organize work.
• Physical ability to perform the duties of position.
• Ability to operate related equipment.

URL: jd.viha.ca/JD4552.pdf