Director, Primary Care

Centretown Community Health Centre; Ottawa; On-site; CAD 96,000 - 117,000; Full time

Job summary

A non-profit community health organization in Ottawa is looking for a Director of Primary Care. This leadership role involves guiding a team to provide equitable health services and collaborating with community partners. The ideal candidate has a Master's degree in Health Administration, at least five years of management experience, and a commitment to equity in health care. Competitive salary and excellent benefits package included.

Benefits

Excellent benefits package

Healthcare of Ontario Pension Plan (HOOPP)

Qualifications

• Master’s degree in Health Administration or equivalent.
• Minimum five years of progressive management experience.
• Understanding of equity-informed health care approaches.
• Exceptional interpersonal and communication skills.

Responsibilities

• Guide a team delivering client-centred primary health care.
• Ensure services are designed for communities facing systemic barriers.
• Drive innovation in primary care through program evaluation.
• Build partnerships with hospitals and community agencies.

Skills

Leadership

Community engagement

Interdisciplinary collaboration

Equity-informed approaches

Program evaluation

Education

Master’s degree in Health Administration or related field

Tools

Microsoft Office Suite

Management information systems

Job description

Permanent Position – 5 days/week (1.0FTE)

Pay Scale

$96,993 -$116,860 annually (Under review)

Pension and Benefits

Excellent benefits package including Healthcare of Ontario Pension Plan (HOOPP)

Application Deadline

October 24, 2025 at 3:59:00 a.m.

About the Role

Do you believe health equity is a right, not a privilege?

Are you passionate about leading with purpose, championing systemic change, and building healthier, more just communities?

At CCHC we don’t just deliver care – we work alongside the community to transform the conditions that shape health. As a non-profit multiservice Community Health Centre, serving more than 21,000 individuals each year, we are deeply committed to supporting those most affected by inequities: isolated senior population, the LGBTQ+ community, Indigenous Peoples, racialized communities, francophone, those affected by mental illness and addictions, people who experience homelessness, individuals and families on low income, and newcomers to Canada.

We are seeking a bold, collaborative and values-driven leader to join our Senior Management Team as Director, Primary Care.

Why This Role Matters:

• As Director, Primary Care you will be both a strategic visionary and operational leader, guiding a team that delivers high quality, client-centred primary health care through the clinic and outreach services.
• Shape the future of primary care at CCHC and across our catchment area of Centretown, the Glebe and Old Ottawa South
• Build on CCHC’s reputation as a trusted advocate and innovator in community-based care
• Build and nurture partnerships with hospitals, community agencies, academics and researchers, policy makers and peer CHCs to advance equity-driven policies and services
• Continue to advance the CHC model as a cornerstone of Ontario’s health system.

Your Impact:

• Lead with purpose: Inspire and support an interprofessional team of physicians, nurse practitioners, and allied health professionals.
• Advance equity: Ensure services are designed and delivered with and for communities facing systemic barriers.
• Influence systems: Represent CCHC and the CEO at decision-making tables, championing equity-driven policies and expanding services for priority populations.
• Shape the future: Drive innovation in primary care through program evaluation, continuous improvement, and community collaboration.

Who You Are:

• A values-driven leader who believes in justice, equity, and community voice.
• A strategic thinker with experience building and leading high-performing teams.
• A relation­ship-builder who thrives in partnership and cross-sector collaboration and supporting your dedicated team.
• A change agent excited to strengthen CCHC’s role as a leading voice in health equity.
• A steady and adaptive leader —able to manage complex operational demands without losing sight of long-term strategic goals.

The Opportunity:

Reporting to the Chief Executive Officer, the Director, Primary Care will directly supervise two Primary Care Managers and an inter-disciplinary team, overseeing both day-to-day operations and long-term systemic change. You will play a central role in shaping organizational strategy, advancing health equity, and ensuring the sustainability and impact of CCHC’s work. This is a chance to transform how health care is delivered and experienced – locally and systemically.

Requirements

Our ideal candidate has a(n):

• Master’s degree in Health Administration, Health Care, Social Sciences, related discipline or equivalent combination of education and experience.
• Minimum five (5) years progressive management experience, with relevant clinical experience, managing a multi-disciplinary health care team including supervision of staff.
• In-depth understanding of community-based health care, equity-informed approaches, and the social determinants of health.
• Demonstrated leadership experience in addressing issues of inequity, racism and oppression on an individual, organizational and systemic level
• Exceptional interpersonal, communication, program development, evaluation, quality improvement experience and partnership-building skills.
• Commitment to advancing digital health, interdisciplinary practice, and integrated care models.
• Understanding of the standards of the College of Physicians and Surgeons and the College of Nursing of Ontario.
• Proficient with Windows-based systems/ Microsoft office suite
• Availability to work occasional evenings and weekends.
• Familiarity with management information systems
• Clinical designation (e.g. RN, RD, RSW/RP, OT, PT) a strong asset
• English, written and spoken
• French, written and spoken

Start Date

ASAP

How to “Express an Interest” for this Opportunity:

Submit your letter of interest along with your resume on or before October 23, 2025 by 11:59pm to [e-mail].

Please note the following:

• The subject line of your email should read “Director Primary Care”
• The file name for your resume should read:“ (last name)_(first name)_ Resume
• The file name for your cover letter should read: “ (last name)_(first name)_ Cover Letter
• We thank all applicants for their interest. Only applicants invited to an interview will be contacted.
• Candidates requiring accommodation during the application and/or the interview process should contact us at [e-mail] so arrangements can be made.

CCHC is deeply committed to equity; diversity, inclusion and belonging, and we actively seek to build a leadership team that reflects the communities we serve.

We strongly encourage applications from individuals who identify as members of equity-deserving groups, including but not limited to Indigenous, Black, racialized, 2SLGBTQ+, newcomer, and disability communities.