Director of Operations — Golf Club Growth & Guest Experience

ClubLink; Richmond Hill; On-site; CAD 80,000 - 110,000; Full time

Job summary

A golf club management company is seeking a Director of Operations in Richmond Hill, Canada. This full-time, permanent position involves leading the club's operations, managing staff, and driving member satisfaction. The ideal candidate will have over 7 years of management experience, particularly in the golf industry, and a proven track record in sales leadership. The role offers competitive compensation, health benefits, and various perks including a golf equipment package and discounted merchandise.

Benefits

Competitive Compensation with bonus potential

Participation in health benefits & RRSP/DPSP Program

Health Spending Account

Golf Equipment Package

Staff Meal Plan

Discounted merchandise & staff pricing program

Work perk membership

Qualifications

• 7+ years of relevant management/leadership experience.
• Experience/knowledge of golf club operations including turf, clubhouse, and golf operations.
• Experience understanding and analyzing budgets.

Responsibilities

• Identify, hire and develop key management employees.
• Manage the performance of department managers at the club.
• Proactively manage club budget, ensuring service expectations are met.
• Champion Member and guest relations initiatives.

Skills

Management/leadership experience

Sales leadership success

Oral and written communication skills

Strategic planning skills

Time management and organization

Member and guest service skills

Education

College/University Diploma in a related field

Job description

A golf club management company is seeking a Director of Operations in Richmond Hill, Canada. This full-time, permanent position involves leading the club's operations, managing staff, and driving member satisfaction. The ideal candidate will have over 7 years of management experience, particularly in the golf industry, and a proven track record in sales leadership. The role offers competitive compensation, health benefits, and various perks including a golf equipment package and discounted merchandise.