Director, Information Technology

Chrono Aviation; L'Ancienne-Lorette; On-site; CAD 125,000 - 150,000; Full time

Job summary

A Quebec-based airline is seeking a Director of Information Technology to manage and support its technology services. The role blends tactical planning with execution of IT initiatives focused on operational continuity and system efficiency. Key responsibilities include overseeing IT services, maintaining software and hardware, and implementing security protocols. The ideal candidate will have 5-8 years of IT management experience, a relevant degree, and fluency in French and English. A comprehensive benefits package is offered, along with opportunities for advancement.

Benefits

Comprehensive benefits package

Telemedicine services

Tuition reimbursement program

Social committee activities

Qualifications

• 5 to 8 years of experience in an IT management role.
• Expertise in systems administration and cybersecurity.
• Strong knowledge of software and hardware management.

Responsibilities

• Manage IT services to ensure effective support and operations.
• Implement and monitor IT security protocols.
• Evaluate and integrate new technologies.

Skills

Problem-solving approach

Excellent organizational skills

Effective communicator

Attention to detail

Team-oriented

Education

Degree in Information Technology or related field

Tools

Azure Active Directory

M365 Apps

IT asset management tools

Job description

Who are we?

Chrono Aviation was founded in Quebec City in 2012. In its early days, the airline operated a Pilatus PC‑12 and employed two pilots. Chrono quickly attracted clients seeking a comfortable, efficient, and safe flying experience.

After a decade in business, Chrono Aviation has expanded its fleet to 12 aircraft and employs over 200 people. Chrono is a Quebec‑based airline offering planes that can accommodate between 9 and 189 passengers, exclusively for charter flights. With bases in Montreal and Quebec City, Chrono continues its expansion, reinforcing its position as a leader in the charter flight industry in Quebec and Canada.

Role and context

Reporting to the Vice President, the Director of Information Technology plays a key role in managing and supporting the organization’s technology services. This position blends tactical planning with the execution of IT initiatives to ensure operational continuity, system efficiency, and cybersecurity. The Director oversees hardware and software infrastructure, IT services, and system security to meet the company’s daily needs and support its growth.

Key Responsibilities

• Manage IT services to ensure effective technical support and uninterrupted operations.
• Oversee the maintenance, procurement, and updating of software applications and IT hardware, collaborating with relevant departments to ensure availability and reliability.
• Implement and monitor IT security and cybersecurity policies and protocols to protect systems and data.
• Plan and execute technology initiatives to improve internal processes and support business objectives.
• Work closely with internal teams to understand their technology needs and develop tailored solutions.
• Supervise the IT team, the Research & Development team, and the Content Creation & Social Media team, setting priorities and ensuring timely delivery.
• Evaluate and integrate new technologies internally and through collaboration with external partners, universities, and research organizations to foster innovation.
• Monitor IT system performance and recommend improvements to maximize infrastructure efficiency and reliability.
• Ensure rigorous management of IT assets, including licenses, service contracts, and inventories.
• Participate in IT budget management, ensuring effective cost control and optimal resource use.

Key Skills

• Problem‑solving approach with a focus on system optimization.
• Excellent organizational skills and ability to manage multiple priorities simultaneously.
• Effective communicator with the ability to explain technical concepts to non‑technical teams.
• Attention to detail and thoroughness, especially regarding cybersecurity.
• Team‑oriented and committed to cross‑functional collaboration.

Specific Job Requirements

• Degree in Information Technology, Systems Administration, or a related field.
• 5 to 8 years of experience in an IT management role, with expertise in systems administration and cybersecurity.
• Strong knowledge of software and hardware management environments, as well as cybersecurity best practices.
• Experience managing IT projects, including assessment, planning, and deployment of tech solutions.
• Familiarity with best practices in IT infrastructure and technical support within an environment using Azure Active Directory / Entra ID, Intune and Autopilot, Defender for Endpoint, M365 Apps, M365 Exchange Online, M365 SharePoint Online, Teams, and Azure IaaS.
• Strong team management and complex technical problem‑solving skills.
• Knowledge of IT asset management tools and technology maintenance protocols.
• Fluency in French is required. A strong command of English is also necessary to interact with English‑speaking clients in Canada and internationally.

What We Can Offer You

• Full‑time position at our Quebec base.
• Work in a dynamic environment that encourages innovation.
• Comprehensive benefits package (dental, disability, life, and paramedical coverage) with generous employer contributions from day one.
• Access to telemedicine services anytime, anywhere.
• Secure your financial future with our retirement savings plan, with company contributions.
• Take the day off on your birthday—it’s on us!
• Benefit from our support program for births, weddings, and bereavements.
• Participate in activities organized by the social committee, such as happy hours, themed meals, and social and sports events.
• Continue your post‑secondary studies with the help of our tuition reimbursement program.
• Enjoy job security and opportunities for advancement within the company.

At Chrono, things move fast! You’ll feel right at home with us if you consider yourself a quick thinker, ready to embrace change! If you skimmed through this text because you were eager to learn how to apply, THIS IS YOUR SIGN. Send us your application!

Only selected candidates will be contacted for an interview. However, we keep resumes on file for six months. Since our needs are constantly evolving, keep an eye out for future opportunities.

Chrono Group is committed to promoting an inclusive, equitable, and respectful work environment for all. We value diversity in all its forms and encourage applications from people of all backgrounds, regardless of gender, age, ethnicity, religion, sexual orientation, disability, or any other protected characteristic. Together, we are working to build a company culture where everyone feels valued and supported in their professional development. aut du formulaire