Director, Corporate Communications

Thomson Reuters; Toronto; Hybrid; CAD 155,000 - 205,000; Full time

Job summary

A global information services company based in Toronto is seeking a Director of Corporate Communications to shape and drive communications strategy across various business lines. The role requires over 15 years of experience in corporate communications particularly in technology. Responsibilities include managing media relations, developing corporate narratives, and working closely with executive leadership. The ideal candidate has excellent communication skills and a proven track record in media outreach, ensuring the company's message is effectively conveyed to all stakeholders. A hybrid work model is offered, alongside a competitive salary.

Benefits

Flexible work arrangements

Career development opportunities

Comprehensive benefits package

Mental health support programs

Volunteering opportunities

Qualifications

• 15+ years of experience in corporate communications, preferably in technology.
• Experience in leading media outreach programs at a senior executive level.
• Proven track record for technology product launches and thought leadership.

Responsibilities

• Develop and implement a corporate communications strategy.
• Manage media relations and corporate reputation.
• Lead a team to execute PR campaigns and communications efforts.
• Engage with executive leadership to drive strategic communications.

Skills

Communication Skills

Media Relations

Leadership

Crisis Management

Education

Bachelor's Degree in Communications or related field

Tools

Media Monitoring Tools

Communication Platforms

Job description

Replacement: This position is open due to an existing vacancy to support our evolving business needs.

Director, Corporate Communications

Our purpose is to Inform the Way forward. Together with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Our people, products and customers turn this purpose into action, every day and create meaningful positive impact on communities around the world. We are looking for a dynamic and innovative product communications leader to set the strategy that will help us forward our product, technology, and customer stories.

Based in Toronto and reporting to the VP Product Communications and Corporate Affairs, the Director of Corporate Communications will actively drive corporate media relations, corporate reputation building, financial communications, and issues management for the company. The role requires the candidate to enjoy being ‘hands on’, with a high degree of autonomy, the ability to operate in uncertainty in a matrixed organization and largely without junior support. The role requires extremely good attention to detail.

The candidate will operate as a principal spokesperson on corporate, financial and crisis communications, engaging directly with the media on a regular basis, including managing relations with Reuters journalists who are free to report on Thomson Reuters without favor. This is a high-visibility, high-pressure role. The successful candidate will be a decisive, results-oriented leader who can develop and manage relationships across the company and with a wide variety of partners based on trust, teamwork and domain expertise.

The candidate must have the experience and enthusiasm for communications to think proactively, and work with communications peers, marketing, lines of business and other constituents. They will be expected to develop and execute integrated strategies that help realize our company’s purpose and drives responsible growth/revenue.

The position will offer access and exposure to many different departments across the company, and the successful candidate will have regular dealings with the company's executive leadership. The candidate should have superb relationship management capabilities with the aptitude to anticipate and solve complicated issues, while being able to present in a clear and compelling manner.

Passionate about technology and the impact this has on our customers the successful candidate will be comfortable working in a large matrixed organization, managing a team and driving progress.

About the Role

In this opportunity as Director, Corporate Communications, you will:

• Create, maintain, implement, and evaluate an effective and engaging communications and events strategy that raises the profile of our work, ensures we are engaging with the right stakeholders, delivers our key messages and helps to progress our ambitions.
• Constantly protect and actively position Thomson Reuters in a manner that supports and advances the corporate strategy in the right way.
• Build and execute a corporate narrative that provide differentiation from our competitors and a platform that enables our spokespeople to articulate what we want Thomson Reuters to be known for – using the media as a channel.
• Lead a team of PR specialists as they plan and execute communications – providing alignment, coordination and focus to product communications globally
• Build and maintain relationships with global corporate and commercial media.
• Utilize experience to navigate complex scenarios and develop clear positions on business issues.
• Lead complex media relations efforts including strategy development, story pitching, fact checking, reporter targeting and results packaging (media analysis and monitoring of relevant company, competitor and industry coverage).
• Train and prepare various executive level spokespeople for media and presentation delivery.
• Develop positioning and strategies to communicate Thomson Reuters position on issues impacting the industry and related businesses.
• Work with the CFO and the Investor Relations team to lead the team in delivering on financial communications for quarterly earnings announcements, mergers and acquisitions and support analyst/investor meetings.
• Partner in the development, implementation and coordination of media relations strategies to build a favorable image of the company in the eyes of investors, shareholders, customers, employees and the public.
• Lead and support the formation and execution of communications processes, strategies and messaging for issues affecting the reputation of the business and senior management.
• Development of coordinated responses with leaders across the organization including sales, technology, product and legal is mandatory.

About You

You're a fit for the role of Director, Corporate Communications if you have:

• 15+ years of experience building and leading product communication teams in global, technology-based, SaaS organizations
• Experience driving results for technology product launches and thought leadership through use of media campaigns and effective content creation
• Proven experience in coaching spokespeople and in supporting media outreach program at a senior executive level
• Public company expertise required, with solid judgement and discretion dealing with highly confidential and material information, such as M&A, financial communications & operations
• Excellent communication skills, additional languages advantageous
• Deep knowledge of and relationships with top-tier media contacts, skilled media relations capabilities with the ability to lead media outreach programs at a senior executive level
• Proven ability to coordinate a global media program in a matrixed organization (working with direct and non-direct reports)
• Experience in financial services, information services, media and or technology industries an advantage

Please note: Due to the leadership and advanced network required in this role there will be a requirement to work from our Toronto office a minimum of 3 days a week, with a requirement for business travel.

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What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award‑winning reputation for inclusion and belonging, flexibility, work‑life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro‑bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real‑World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Our use of AI within the recruitment process Thomson Reuters utilizes Artificial Intelligence (AI) to support parts of our global recruitment process. Unless you opt‑out, our AI system will assess the information provided by you and compare it to the requirements listed for the role, and present the result to our recruitment personnel for further review. The AI system acts as a supporting tool, but there is always a human making the decision if you will be considered for the role.

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For Ontario, Canada, the base compensation range for this role is $155,000 CAD - $205,000 CAD. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug‑free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com