Digital publishing Technical Account Manager

Expert Employment; Town of Oxford; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading SaaS provider in Nova Scotia is seeking an individual with technical and publishing industry experience. The role involves utilizing web technologies and managing relationships to optimize customer platforms. Key responsibilities include building technical knowledge and working with product teams for successful website launches. Ideal candidates have experience with HTML, CSS, JavaScript, and familiarity with Java, C/C++, or Python. Competitive compensation and a collaborative environment are offered.

Qualifications

• Experience with web technologies like HTML, CSS, and JavaScript.
• Ability to manage relationships with customers and partners.
• Experience in the publishing and information industries.

Responsibilities

• Build technical knowledge of customer platforms to optimize product usage.
• Collaborate with technical teams for website launches and operations.

Skills

Experience with web technologies such as HTML, CSS, JavaScript

Relationship management

Technical communication

Tools

Java

C/C++

Python

SQL/MySQL

Unix/Linux

Job description

My client provided a SaaS full-service hosting platform covering: licensing, CMS, and website UI and are looking for someone with technical and publishing industry experience who can cross between technical issues, relationship management and publishing software

Experience

• Experience with web technologies such as HTML, CSS, JavaScript and HTTP
• Experience working with and managing external partners and customers
• Ability to deliver messages on the technical level and present technical materials to groups of any size and background
• Familiarity with: Java, C/C++ or Python, SQL/MySQL and Unix/Linux
• Understanding of the publishing and information industries.

Responsibilities

• Build a comprehensive technical knowledge of the customers??? platforms and use that knowledge to help them get the most out of our products
• Work with technical/ product teams and release managers to achieve the successful launch and operation of advanced content websites.