Digital Platform Territory Manager, Orthodontic - Western Canada

Align Technology; Vancouver; Remote; CAD 135,000; Full time

Job summary

A leading dental technology provider is seeking a Digital Platform Territory Manager in Western Canada. The role involves managing sales territory, driving the adoption of iTero scanners, and creating strong relationships with customers. Candidates should have a bachelor’s degree and at least 4 years of experience in B2B sales or the dental industry. This position offers a competitive salary and requires travel within Canada.

Qualifications

• Minimum of 4 years in B2B sales or relevant dental experience.
• Must be legally entitled to work in Canada and travel to the US.
• Fluent in English; French required for roles supporting Quebec.

Responsibilities

• Manage sales territory to modernize and grow customer business.
• Execute territory plan based on account potential.
• Collaborate with Align sellers and partners to maximize customer experience.

Skills

Business-to-business sales

Relationship building

Tech-savvy

Communication skills

Problem-solving

Education

Bachelor's degree or equivalent experience

Tools

CRM system (Salesforce preferred)

Microsoft Office applications

Job description

Overview

Digital Platform Territory Manager - Ortho Western Canada

Join to apply for the Digital Platform Territory Manager - Ortho Western Canada role at Align Technology.

Location: Canada-British Columbia-Remote

Compensation: $135,000 / year

The Align Digital Platform is an integrated suite of proprietary technologies and services delivered as a seamless end-to-end solution to customers, to transform smiles and change lives. With your commercial acumen and influencing skills the Digital Platform Territory Manager (DPTM) will drive the sales of iTero intraoral scanners to general orthodontists / dentists and laboratory partners by applying comprehensive knowledge and expertise of our Digital Platform. Your primary goal is to expand the Align Digital Platform by building and leveraging influential relationships with customers to modernize their practices and provide high-quality digital restorative, orthodontic and dental hygiene care to their patients.

The successful candidate will use their strong needs-based discovery and business knowledge to join our smart, diverse and fast-moving team that is moving an industry forward, from analog to digital.

Key Responsibilities

• Manage sales territory and be a business partner to your customers to modernize and grow their business including expansion of iTero intraoral scanners and ultimate adoption of Invisalign clear aligners.
• Use insights / data / analytics combined with a proven consultative selling approach to challenge and drive customer decision making of the advantages to adopt new digital processes and tools.
• Plan and execute a territory plan, based on understanding the potential in each account and actively prospecting and pursuing new iTero opportunities in assigned territory.
• Partner with other Align sellers, clinical support, and dental laboratories within your territory to maximize customer experience and ongoing promotion of Align solutions.
• Strategically partner with channel other Align sellers (i.e. Territory Managers), clinical partners, marketing and dental laboratories within your territory to maximize customer experience and to prioritize opportunities.
• Orchestrate additional internal company resources to optimize the customer experience and provide ongoing promotion of Align / iTero solutions.

Skills, Knowledge & Expertise

• Bachelor’s degree and / or equivalent experience required
• Minimum of 4 years of relevant experience required in a business-to-business (B2B) sales role or industry dental experience selling a medical device, capital equipment, dental, orthodontic, or other relevant combination of sales (inside or outside) and industry experience. Knowledge of Dental industry including implants, restorative and laboratories is preferred.
• Business & Marketing knowledge: Ability to have business discussions (Cash Flow Analysis, ROI, P&L) and ask the right business questions.
• Tech-savvy with a strong aptitude for navigating web-based platforms and digital tools. Solid computer proficiency with Microsoft Office applications, CRM system (Salesforce preferred) and virtual communication platforms.
• Proven track record of achieving sales goals.
• Strong interpersonal skills, adept at building and maintaining relationships with both internal and external customers. Ability to adapt to changing circumstances.
• Organization skills, including time management, multi-tasking and attention to detail.
• High customer-service standard.
• Troubleshooting ability, including research and reasoning and problem-solving skills.
• Ability to meet the physical requirements of the position which includes lifting up to 40lbs.
• Superior English communication and presentation skills, both written and verbal. Fluent French (verbal and written) is also required for all roles based or supporting customers in the province of Quebec.
• Valid Driver’s license and maintain a good driving record.
• Must be legally entitled to work in Canada and travel to the US.

Work Schedule / Hours

• Standard 5 day and 40-hour work week
• Ability to travel as needed; extensively estimated at 50% within Canadian territory including overnight travel, some nights and weekends based on in-market events

Pay Transparency

For field sales roles, the listed salary represents the standard base pay only and does not include the applicable commission plan. The base salary ranges serve as guidelines to determine appropriate pay. Placement within these ranges depends on the candidate’s skills, experience level, and overall compensation and equity among team members. If remote work is an option for the role, base salary ranges will be adjusted geographically for locations outside the primary location. Our internship hourly rates are standardized based on the position, location, year in school, degree, and experience.

Equal Opportunity Statement

Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.