Developer Relations Engineer

Metronome Technologies, Inc.; Vancouver; On-site; CAD 80,000 - 110,000; Full time

Job summary

A leading software company in Metro Vancouver is seeking an experienced Developer Relations Engineer to enhance developer experience. Responsibilities include improving the developer journey, creating documentation, and engaging with the community. The ideal candidate has over 5 years in technical roles, with strong writing and programming skills. This position offers excellent benefits and a focus on personal growth.

Benefits

Medical, dental, vision, and life insurance

Paid parental leave

Flexible time off

Employee assistance program

Qualifications

• 5+ years of technical experience, with at least 3 years focused on developer relations.
• Strong software development background with hands-on coding experience.
• Excellent technical writing skills with a portfolio of documentation work.

Responsibilities

• Identify and implement improvements to the developer journey.
• Create and maintain SDK examples and starter projects.
• Write technical blog posts and integration guides.

Skills

Technical writing

Software development

Community engagement

API documentation

Programming languages

Tools

Git

Static site generators

Documentation tools

Job description

Metronome is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code.

Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers. Our customers love our product and approach, and we’re humbled to work with amazing companies like OpenAI, Databricks, NVIDIA, Confluent, and Anthropic.

You'll be joining an experienced team that includes founders who have successfully built and sold startups before. Our founders and employees also have direct experience building and scaling teams through massive growth at companies like Dropbox, Clever, and New Relic. On the back of this experience and our success-to-date, we’ve raised over $128M from leading investors including NEA, Andreessen Horowitz, General Catalyst, Elad Gil, and Workday Ventures. We’re also proud to have founders and executives of companies like Segment, Plaid, Looker, Gitlab, Confluent, HashiCorp, and Snowflake, as investors who have experienced the pain we're solving firsthand.

About the Role

We're seeking an experienced Developer Relations Engineer who will champion Metronome's developer experience strategy and contribute to our broader developer experience initiatives. This role combines a strong intuitive sense for the life of a developer with hands-on engineering skills to drive comprehensive documentation, community engagement, and tools that help developers succeed with our platform.

What You'll Do

• Identify and implement improvements to the developer journey
• Create and maintain SDK examples and starter projects
• Build internal tools to improve documentation workflows
• Contribute to the design of developer-facing features
• Gather and analyze developer feedback to drive documentation improvements
• Own and execute our technical documentation strategy
• Create clear, concise, and accurate documentation for APIs, SDKs, and integrations
• Design and maintain our documentation infrastructure and tooling
• Develop tutorials, guides, and sample applications that showcase best practices
• Produce engaging video content demonstrating key features and integration workflows
• Establish style guides and documentation standards

Technical Communication

• Write technical blog posts and integration guides to help evangelize Metronome as a developer-first company
• Help identify and document common integration patterns and issues
• Participate in developer community events

Qualifications

• 5+ years of technical experience, with at least 3 years focused on developer relations and experience
• Strong software development background with hands-on coding experience
• Excellent technical writing skills with a portfolio of documentation work
• Experience with API documentation and developer guides
• Proficiency in multiple programming languages
• Experience with documentation tools and static site generators
• Strong communication skills and ability to explain complex technical concepts
• Experience with version control systems (Git) and collaborative development workflows

Bonus Points

• Experience building and maintaining documentation infrastructure
• Background in creating technical video content
• Experience with documentation-as-code approaches
• Knowledge of developer metrics and analytics
• Experience with OpenAPI/Swagger specifications
• Understanding of developer experience (DX) best practices
• Knowledge of continuous integration/continuous deployment (CI/CD) practices

Benefits

• Excellent medical, dental, vision, and life insurance coverage, including a One Medical membership
• Paid parental leave
• FSA (Flexible spending account)
• Retirement planning - Traditional and ROTH 401(k)
• Flexible time off
• Employee assistance program (mental health benefits)
• Culture where personal growth is highly valued

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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