Design Technician

Starkey Hearing; Mississauga; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading hearing aid manufacturer located in Mississauga seeks a Design Technician responsible for the quality and accuracy of hearing aid design. The ideal candidate will have strong typing and communication skills, with a focus on attention to detail and organization. This role offers a full-time schedule of Monday to Friday, 7:00am to 3:30pm.

Responsibilities

• Provide technical information to customers.
• Ensure all hearing aid information is entered timely and accurately.
• Act as a liaison between customer and production.
• Maintain workflow to production and order processing.

Skills

Excellent typing skills

Good communication skills

Excellent attention to detail

Good organization skills

Good hand-eye coordination

Ability to communicate in French

Education

High School Diploma in Electronics/Acoustic

Job description

Overview

Starkey is hiring a Design Technician. If you have excellent typing, computer, and communication skills and the ability to follow directions, this position may be a fit for you. The Design Technician ensures the quality, timeliness, and accuracy of hearing aid design and analysis, and supports efforts to improve errors. Hours are 7:00am - 3:30pm, Monday - Friday.

Starkey is a world leader in the manufacturing and distribution of advanced hearing technologies. We are dedicated to connecting people and changing lives through innovative products and services. Starkey was founded in 1967 and is headquartered in Eden Prairie, Minnesota, with over 5,000 employees in 29 facilities and business in more than 100 markets worldwide.

Watch this video to see more of what sets Starkey apart.

Job Summary / Primary Purpose

This position is responsible for ensuring the quality, timeliness, and accuracy of all hearing aids designed and analyzed to improve DE and ST errors. Design and analyze all new orders accurately.

Responsibilities

• Provide technical information to customers.
• Provide a dispenser with new products or technical information when necessary.
• Contact dispenser with technical information (if needed).
• Keep supervisor informed regarding consistent complaints.
• Collect field failure data and report to supervisor.
• Ensure all hearing aid information is entered into the computer timely and accurately.
• Check analyses to ensure consistency and correct design.
• Maintain workflow to production and order processing.
• Act as a liaison between customer and production.
• Answer questions about capabilities of specific design matrices and options.
• Ensure document manual is up to date.
• Perform other duties/responsibilities as assigned.

Qualifications

Job Requirements

• Minimum Education and Experience: High School Diploma in Electronics/Acoustic is a plus or equivalent required.

Competencies, Skills and Abilities

• Ability to read and comprehend work instructions.
• Good communication skills required.
• Excellent attention to detail required.
• Good organization skills required.
• Good hand-eye coordination required.
• Ability to communicate in French desired.

Work Context

• Stand approximately 15% of the day and sit approximately 85% of the day.
• Regular attendance and responsiveness to reasonable job-related directives as given by the supervisor.
• May have noise and dust in the work area.

Equipment Operation

• Standard office equipment.