Design Coordinator

Crate and Barrel; Vancouver; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading home goods retailer is seeking a Design Coordinator in Vancouver. This role involves supporting the design experience by managing appointments, events, and providing customer assistance. The ideal candidate will have relevant retail experience, excellent communication skills, and the ability to stay updated on market trends. Join a dynamic team focused on delivering exceptional service and innovative design solutions.

Qualifications

• 1+ years of relevant experience in Retail or Customer Service.
• Experience organizing events.
• Strong organizational skills and ability to communicate effectively.

Responsibilities

• Organize and manage appointments, store events, and sales aids.
• Deliver exceptional customer service and provide initial assistance.
• Assist Designers with consultations and customer outreach.

Skills

Understanding basic design functions

Excellent communication skills

Ability to stay up to date on market trends

Strong interpersonal skills

Strong organizational skills

Tools

Google platforms

Appointment management systems

Job description

The Design Coordinator supports the design experience by organizing and managing appointments, store events, and sales aids. The Design Coordinator is responsible for delivering exceptional customer service and providing initial assistance to customers seeking design solutions. The Design Coordinator will assist Designers with consultations, projects, and customer outreach.

What you'll bring to the table...

• Understanding basic design functions, including spatial planning, fabric selection, lighting, and interior design styles

• Excellent, effective, timely communication skills and the ability to translate the brand vision and the customer's wants/needs

• Ability to stay up to date on market trends

• Ability to be an agent of change and shift quickly as our business evolves

• Proven track record of building long-lasting relationships with customers

• Interpersonal skills; team player

• Strong organizational skills

What you'll bring to the table...

• 1+ years of relevant experience in Retail or Customer Service

• Experience organizing events

• Proficient in Google platforms, virtual communication, and appointment management systems