Delivery Program Manager - Multiple Positions

Canadian Tire; Oakville; On-site; CAD 80,000 - 120,000; Full time

Job summary

A leading Canadian retailer is seeking a skilled Delivery Program Manager to oversee multiple squads aimed at achieving strategic objectives. The role demands strong leadership and communication skills to ensure successful program delivery. Responsibilities include resource allocation, risk assessment, and stakeholder management. Candidates should bring experience in financial management and excellent soft skills. The company fosters an inclusive environment and offers competitive salaries, employee discounts, and mental health benefits.

Benefits

Competitive salary

Store discounts

Mental health benefits

Supported learning through Triangle Learning Academy

Qualifications

• Strong leadership, communication, and collaboration skills.
• Experience in program management and delivery across multiple squads.
• Proven track record in financial management and budgeting.

Responsibilities

• Develop a comprehensive program plan outlining objectives and timelines.
• Engage stakeholders to ensure success in program delivery.
• Monitor program progress by tracking KPIs and managing risks.

Skills

Leadership

Communication

Delivery Management

Agile Methodologies

Stakeholder Management

Critical Thinking

Tools

Planview

Excel

PowerPoint

Jira/Jira Align

Confluence

Job description

What you'll do

The Delivery Program Manager plays an important role in orchestrating the successful delivery of multiple squads that collectively contribute to the organization's strategic objectives. The role requires strong leadership, communication, and delivery management skills to drive collaboration and ensure the program's overall success.

Primary Responsibilities

• Develop a comprehensive program plan that defines the program's objectives, scope, deliverables, timelines, and resource requirements
• Identify and engage stakeholders, including executives, business sponsors, and team members
• Maintain regular communication to manage expectations, gather feedback, and ensure buy-in for program initiative
• Establish program governance structures, including steering committees or advisory boards, to provide oversight and guidance
• Coordinate and allocate resources across multiple squads within the program
• Identify and assess program risks
• Monitor the progress of squad delivery within the program, tracking key performance indicators (KPIs) and milestones
• Oversee the management of changes in program scope, schedule, and budget
• Facilitate the closure of the program upon successful completion
• Training & guidance (establish guidelines) to the team members across squads to establish consistency

We have multiple role openings within the following areas:

Loyalty and Loyalty Partnerships

• This individual will support a portfolio of work spanning loyalty platforms, applications, and partnership-driven initiatives
• Skills: experience delivering complex initiatives across loyalty applications and platform ecosystems, including integrations, partner enablement, and customer-facing features

Digital

• This individual will support a portfolio of work in the commercial platform group, focused on digital and eCommerce platforms
• Skills: Experience delivering complex digital and eCommerce initiatives across cloud-native platforms and custom development environments, including integrations, scalability, and performance optimization

Banking

• This individual will support a portfolio of work aligned to CTFS banking initiatives, including regulatory-driven programs and modernization of core banking applications and systems
• Skills: Experience delivering technology programs within regulated financial environments, with applied knowledge of OSFI expectations and hands‑on delivery of core banking system modernization

Merchandising

• This individual will support a portfolio of work across merchandising systems, including product data management, PIM platform modernization, assortment planning, forecasting, and replenishment
• Skills: Experience delivering merchandising technology initiatives involving product data governance, PIM platforms (e.g. STIBO), assortment planning, forecasting, replenishment, and/or pricing and promotions capabilities

What you bring

• Financial Management: Oversee budgeting, forecasting, accruals, invoice processing, and variance analysis to ensure financial accuracy and compliance
• Scope Management: Define project outcomes, MVPs, epics, user stories, releases, and milestones to align with business objectives
• Resource Management: Develop and manage resource plans leveraging FTEs and partner resources to deliver on defined scope
• Risk Management: Proactively identify, assess, and mitigate risks impacting scope, timeline, and budget; ensure timely escalation and communication
• Agile Delivery: Apply Agile methodologies (SAFe, Scrum, Kanban) to drive efficient and adaptive project execution
• Product Lifecycle Management: Manage end‑to‑end product lifecycle to deliver value‑driven solutions
• Soft Skills: Outcome-focused mindset, action orientation, critical thinking, problem solving, stakeholder management, effective communication, facilitation, collaboration, empathy, and emotional intelligence
• Technical Tools: Planview, Excel, PowerPoint, Jira/Jira Align, Lucid, Delivery Central, Confluence

About Us

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 owned brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies, we dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.