Delivery Excellence Lead — Projects & Client Success

TechDigital Group; Mississauga; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading tech solutions provider in Mississauga is seeking a Project Delivery Manager. This role involves managing project delivery, ensuring compliance with SLAs, and fostering client relationships. Candidates should have a degree in a relevant field and proven skills in project management. Excellent communication and operational experience are critical for success. This position offers opportunities for professional growth and requires commitment to delivering top-notch service.

Benefits

Professional development opportunities

Health and wellness programs

Flexible working hours

Qualifications

• Proven experience in project delivery management.
• Strong knowledge of client engagement and relationship management.
• Experience with audit compliance and operational metrics.

Responsibilities

• Manage seamless delivery of projects as per client specifications.
• Ensure compliance with all SLAs and contractual obligations.
• Conduct performance reviews and monitor team satisfaction.

Skills

Delivery Management

Client Relationship Management

Operational Excellence

Talent Management

Team Management

Education

Degree in a relevant field

Tools

Project Management Software

Job description

A leading tech solutions provider in Mississauga is seeking a Project Delivery Manager. This role involves managing project delivery, ensuring compliance with SLAs, and fostering client relationships. Candidates should have a degree in a relevant field and proven skills in project management. Excellent communication and operational experience are critical for success. This position offers opportunities for professional growth and requires commitment to delivering top-notch service.