Data and AI Customer Solutions Architect

Softchoice; Toronto; On-site; CAD 106,000 - 160,000; Full time

Job summary

A leading IT solutions provider in Toronto, Ontario, is seeking an experienced AI Solutions Sales Lead to empower clients in their AI journey. You'll guide customers through strategy and implementation of innovative data platforms, collaborating with a high-performing team to navigate complex sales cycles. The ideal candidate has substantial experience in solutions sales, with a strong focus on cloud platforms such as Microsoft Azure and AWS, and possesses excellent communication skills to engage with C-level executives. Join us to reshape the future of technology for our clients.

Benefits

Competitive benefits

Career development opportunities

Flexible work arrangements

Inclusive company culture

Collaborative work environment

Qualifications

• 5-10 years of experience in solutions sales with focus on AI.
• Proven record in selling multi-workload programs and professional services.
• Strong capability in leading virtual teams.

Responsibilities

• Own the executive sales cycle from discovery to close.
• Facilitate C-level conversations on AI initiatives.
• Lead account executives and technical experts to deliver solutions.

Skills

Solutions sales experience

Cloud platform knowledge

Data analytics expertise

Team leadership

Technical familiarity with AI

Tools

Microsoft Azure

AWS

Google Cloud

Salesforce

Power BI

Job description

Overview

Whyyou’lllove Softchoice: We are a software-focused IT solutions and services provider that helps organizations be agile and innovative, with people who are engaged, connected, and creative at work. This includes moving to the cloud, building the workplace of tomorrow, and enabling smarter technology decisions to drive success for customers and their people.

We stand for our people and support their success through career development and advancement. We are committed to a culture of inclusion and belonging, continuously striving to do what’s best for our people and communities.

The impact you will have

Are you ready to be at the forefront of the AI revolution, shaping how organizations harness cutting-edge technology to drive real, measurable results? As a pivotal member of our team, you won’t just sell solutions—you’ll empower customers to unlock the full potential of workplace AI, intelligent agents, and robust data platforms, regardless of the cloud ecosystem they prefer.

At Softchoice, your influence will reach beyond pilots and proofs of concept. You’ll architect and deliver AI strategies that become the backbone of our customers’ success, transforming how they work, innovate, and compete. Through our integrated consulting and engineering approach—leveraging deep alliances with Microsoft, AWS, and Google Cloud—you’ll help organizations move from vision to execution, making AI practical, durable, and truly impactful.

Imagine being the trusted advisor who brings clarity to complex challenges, guiding senior executives to align on a transformative AI roadmap. You’ll shape business cases that deliver productivity gains, reduce operational costs, and strengthen compliance—while mapping out the tangible ROI that drives executive buy-in and long-term adoption.

In this role, you’ll quarterback a high-performing team of account executives, solution architects, and technical experts, orchestrating collaboration to deliver AI solutions tailored to each customer’s needs. You’ll facilitate boardroom-level discussions, influence strategic decision-making, and translate recommendations into outcomes that redefine what’s possible for clients.

If you’re passionate about making a lasting impact, eager to champion responsible AI adoption, and thrive on building relationships that fuel innovation—this is your chance to be a catalyst for real change, helping organizations shape their futures with confidence and clarity.

Who you will be working with

• This role will report to the regional leader of technical sales and be part of a “technical sales” organization.

• You will work with our most strategic customers looking to guide their AI journey leading to a transformation of their business.

• You and your team will be directly supported by technical solution architects and engineers, bringing technical acumen early in the sales cycle to ensure our customers find fast value in their discussions with you.

• You will collaborate with account executives, sales leadership and GTM team members, in partnership to ensure we grow our AI business together.

What you will do

• Own the executive sales cycle from discovery to close: map business problems to offers, orchestrate virtual teams, shape proposals/SOWs, and negotiate to signature.

• Lead with value/ROI: build business cases (productivity, cost to serve, compliance/risk), success metrics, and adoption plans for measurable impact.

• Facilitate C-level conversations to enhance understanding of AI and alignment on AI initiatives.

• Partner co-sell and funding: align with Microsoft (and other hyperscalers) to unlock workshops, AMMP/MDF, and POC funding motions that accelerate deals.

• Pipeline discipline: maintain accurate Salesforce hygiene and weekly cadence on funnel adds and sufficiency; leverage Sales Ops dashboards.

• Evangelize responsibly: position governance, identity, Purview, DLP, and COE patterns to reduce risk while scaling value.

What you bring to the table

Professional Experience

• The ideal candidate will bring 5 to 10 or more years of demonstrated success in solutions sales, specifically focused on data platforms, analytics, or artificial intelligence. This experience should include a proven track record in selling multi-workload programs and professional services.

Cloud and Platform Expertise

• Microsoft: Proficiency with Microsoft Fabric, Azure AI, M365 Copilot, and Copilot Studio/Agents.

• AWS: Familiarity with Bedrock, SageMaker, and data analytics services, including patterns for Amazon Q and related guardrails.

• Google Cloud: Experience with Vertex AI, Dialogflow/CCAI, and BigQuery analytics patterns.

• Ecosystem: Awareness of Databricks and Snowflake lakehouse patterns, as well as BI platforms such as Power BI, Looker, or QuickSight, as applicable.

Business Acumen

• The candidate should translate executive objectives—growth, margin, risk, and customer/employee experience—into a well-structured AI roadmap and adoption plan, presenting a clear narrative linking agents, data, and governance to business outcomes.

Team Leadership and Orchestration

• Proven capability in leading virtual pursuit teams and coordinating partner co-selling and funding efforts.

Technical Familiarity

• Familiar with agentic patterns, including Retrieval-Augmented Generation (RAG), tool use, and orchestration, and how these patterns intersect with line-of-business applications and data estates.
• Willingness to travel frequently within a designated Sales District, up to 25% of the time.

Pay Range

The typical pay range for this role is $106,000 - $160,000.

Note: the pay range represents the full range for this position. Each offer will consider factors including prior experience and geographic location.

In addition to base salary, this role is eligible for additional compensation elements (cell allowances, annual bonus, or commissions) and a comprehensive benefits plan.

Not sure if you qualify? Think about applying anyway:

We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we welcome a diverse group including those with various workplace experiences and backgrounds. Whether you are new to corporate tech, returning after a gap, or transitioning—we are excited to learn more about you and encourage you to apply.

Why You’ll Love Working Here

• The People: Collaborative environment with colleagues who foster support and innovation.
• High-Performing Culture: Dedicated to success for customers and each other.
• Flexibility: Plan your workdays to suit you.
• Award-Winning Workplace: Great Place to Work for 20 consecutive years.
• Inclusive Culture: Commitment to belonging and authenticity.
• Competitive Benefits: Perks starting on day one.

Inclusion & Equal opportunity employment

We are an equal opportunity employer committed to diversity, inclusion, and belonging. We consider applicants without regard to protected characteristics including race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Accommodation:

We provide interview and employment accommodation during recruitment and hiring. If you require accommodation, please contact [e-mail]. We are committed to meeting your needs.

Our commitment to your experience

We are committed to the safety of all applicants and team members. We use digital interviewing and understand you may need to interview with distractions around you; we will accommodate similarly. Before you start, we will conduct a criminal record check, verify education, and check references. You will onboard remotely with the team.

Job Requisition ID: 7139

EoE/Vet/Disability

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