Customs Regulatory Compliance Consultant

Omnitrans; Vancouver; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading logistics company is seeking a Customs Regulatory Compliance Consultant to manage client accounts and ensure full compliance with customs regulations. Responsibilities include conducting research, preparing regulatory opinions, and delivering training sessions to clients. The ideal candidate has a college degree, strong communication skills, and at least 7 years of experience in customs. The position offers a hybrid work environment and competitive benefits.

Benefits

24/7 telemedicine platform

Complete insurance program including dental and medical

Flexible work environment

Opportunity for career growth

Qualifications

• 7+ years of comparable Customs experience is required.
• Ability to build strong relationships with clients and stakeholders.
• Thorough understanding of customs regulations.

Responsibilities

• Manage client accounts for customs compliance.
• Conduct research and develop regulatory opinions on trade matters.
• Deliver training sessions on customs regulations.

Skills

Strong written communication skills

Ability to multitask

Intermediate knowledge of MS Excel

Ability to negotiate

Understanding of International Business

Education

College degree

Certified Customs Specialist (CCS)

Certified Trade Compliance Specialist (CTCS)

Job description

Overview

Omnitrans is currently searching for a Customs Regulatory Compliance Consultant to join our Technical & Consulting Services in Montreal, Toronto or Vancouver. Join to apply for the Customs Regulatory Compliance Consultant role at Omnitrans.

Responsibilities

• Manage a portfolio of top-tier client accounts, acting as the primary consultant for customs matters, recurring programs, and regulatory inquiries.
• Set up and maintain customs programs such as recurring duty drawback claims, CBSA audits, appeals, and ruling requests; conduct mock audits and provide compliance recommendations.
• Conduct research and develop written regulatory opinions on classification, valuation, origin, duty relief, and other trade-related matters; support CBSA applications as needed.
• Prepare and submit appeals and rulings to CBSA, CITT, and Department of Finance, articulating strong regulatory positions on behalf of clients.
• Provide Level 2 support for regulatory inquiries received through the shared consulting email group, escalating to Senior Consultants or manager as appropriate.
• Participate in Quarterly Business Reviews (QBRs) with clients to discuss customs activity, compliance risks, and value-add opportunities.
• Identify consulting opportunities and pursue them independently or in collaboration with Sales to support revenue growth.
• Serve as a regulatory resource to internal stakeholders including Operations, Sales, Client Relations, and Tariff Analysts.
• Deliver training sessions and webinars for clients and internal teams on customs regulations and compliance best practices.
• Share knowledge and provide coaching to Advisors and peers; contribute to onboarding and ongoing internal training.
• Support the preparation of client notices and regulatory updates and ensure client profiles are updated to reflect regulatory changes.
• Maintain a strong working relationship with CBSA and other government agencies, communicating clearly and professionally on behalf of clients.

Qualifications

• College degree
• Certified Customs Specialist (CCS)
• Certified Trade Compliance Specialist (CTCS) – an asset
• 7+ years of comparable Customs experience
• Intermediate knowledge of MS Excel
• Strong written communication skills
• Ability to multitask, organize, lead, motivate, and teach.
• Thorough understanding of International Business and trading practices
• Ability to negotiate and build strong relationships.
• Ability to prioritize based on the urgency of the request from either co-worker’s, clients and / or government officials.

Benefits

• Be part of a well-established international company, combining 45 years of experience in Customs Brokerage & Logistics services.
• Have an impact on the growth of the company.
• A hybrid work environment with 2 days per week at the office.
• 24 / 7 telemedicine platform and an extra healthcare account expense.
• Have access to a complete insurance program of dental & medical services, a coverage of $500 / specialists / year.
• Grow your career in a reputable company.
• Work in a flexible company with an agile mindset.

Omnitrans is committed to creating and maintaining an accessible and inclusive work environment to eliminate discrimination based on age, skin colour, origin, religion, sex, sexual orientation and any other characteristic.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Legal

Industries

• Transportation, Logistics and Storage