Customer Success Engineer

Targeted Talent; Winnipeg, Calgary, Edmonton, Vancouver; Remote; CAD 60,000 - 80,000; Full time

Job summary

A growing software development company in Canada is seeking multiple Customer Success Engineers. This remote role requires 2+ years in Customer Success Management or related fields. Strong analytical skills and experience with tools like JIRA and Salesforce are essential. Benefits include competitive salary, health and dental coverage, and career progression opportunities.

Benefits

Competitive Salary!

Health and dental benefits

Plenty of vacation time

Opportunity for career progression

Completely remote work!

Qualifications

• 2+ years of experience in Customer Success Management, Consulting, or Project delivery.
• Strong analytical skills with experience in data translation into action plans.
• Comfortable with onboarding customers and participating in pre-sales meetings.

Skills

Customer Success Management

Analytical skills

JIRA

Salesforce

Microsoft 365

Tools

JIRA

Salesforce

Microsoft 365

Atlassian

Job description

We are looking for multiple (3) Customer Success Engineersfor our client looking to build out a brand new team! This is a remote position, with a company based in Vancouver. Our client is a rapidly growing software development company.

You Have:

• 2+ years of Customer Success Management, Consulting or Project delivery for a global B2B tech, SaaS or enterprise software business
• Analytical: Strong analytical skills with an aptitude for translating quantitative and qualitative customer data into action plans.
• Technology and systems: Comfortable with the following software: JIRA, Microsoft 365, Salesforce, Atlassian
• Experience onboarding customers and participating in pre-sales meetings

Bonus points if you have:

• Knowledge of Directory services (DirSync, AADSync, Active Directory / domains) and messaging platforms (platforms (e.g.: Office 365, Exchange, G-suite, Lotus Notes, GroupWise, Zimbra, etc.)

Perks:

• Competitive Salary!
• Health and dental benefits
• Plenty of vacation time
• Opportunity for career progression
• Completely remote work!

If this role sounds like something you might be interested in, please click apply!