Customer Service Representative - Remote Work

srecruiting; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service firm in Vancouver is seeking a Customer Service Representative to work remotely. You will engage with clients through calls and virtual presentations, manage appointments, and participate in ongoing training sessions. The ideal candidate possesses strong communication skills, a solid work ethic, and is adaptable. This position offers a flexible schedule and supports a positive team culture focused on growth and personal success.

Benefits

100% Virtual Work from home

Flexible schedule

Positive team culture

Career growth opportunities

Qualifications

• Excellent communication skills, including active listening and problem-solving.
• Ability to learn, adapt, and adjust on the go.
• Works well with others and individually.
• Possesses a strong work ethic and drive to succeed.

Responsibilities

• Calling and receiving calls from clients for customer satisfaction.
• Scheduling appointments with clients who request our benefits.
• Advising and explaining products & packages virtually.
• Completing applications.
• Management training and development.
• Attending ongoing training sessions.

Job description

Customer Service Representative - Remote Work

About the job Customer Service Representative - Remote Work

Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional & personal goals.

What We Offer:

• 100% Virtual Work from home, from anywhere
• Flexible schedule, A healthy work-life balance
• A fun, energetic, and positive team culture
• Rapid career growth & advancement opportunities

Responsibilities:

• Calling and receiving calls from clients/Customer Satisfaction
• Scheduling appointments with clients who request our benefits, or who they referred
• Advising, presenting and explaining products & packages virtually
• Completing applications
• Management training and development
• Attending ongoing training sessions

Preferred Skills:

• Excellent communication skills, including active listening and problem-solving
• Ability to learn, adapt, and adjust on the go
• Works well with others and individually
• Possesses a strong work ethic and drive to succeed

If you are an independent, hard-working, motivated team player, who wants to help protect families, this may be an opportunity for you! We’re looking for enthusiastic, hard-working, friendly individuals to support a huge network of clients. This position relies on outstanding people skills and the desire to uphold our mission to protect every child and serve all working people.