Customer Service Representative - Ajax - UniFirst Canada

UniFirst; Ajax; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading uniform services company in Ajax, Ontario is seeking an entry-level Customer Service Representative. The role involves handling telephone inquiries, providing support to sales representatives, and processing customer orders. Ideal candidates should have a high school diploma, data entry experience, and proficiency in Microsoft Office. UniFirst offers a comprehensive benefits package, promoting a family-oriented and supportive work environment.

Benefits

Health Insurance

Vacation

Tuition Reimbursement

Qualifications

• High School Diploma or equivalent experience is required.
• Familiarity with Microsoft Office applications is necessary.
• Experience in data entry is beneficial.

Responsibilities

• Handle telephone inquiries and take orders over the phone.
• Provide inside support to sales representatives.
• Process credits and exchanges for customers.

Skills

Microsoft Office (Word, Excel)

Data Entry

Education

High School Diploma or equivalent experience

Job description

Overview

Where will a UniFirst Career take you? As an industry leader in the rental, lease and sale of uniforms and facility services products, UniFirst Corporation has grown to become one of the largest companies in the garment services industry. UniFirst is recognized on the Forbes “Platinum 400 - Best Big Companies” List. With over 14,000 employee Team Partners and more than 250 facilities throughout the United States, Canada, Mexico and Europe, you are never just a number when you work for UniFirst. What sets us apart from all other companies is that we still function as a family run business. When you work for UniFirst, you’re family! UniFirst Corporation has a strong history of promoting from within. In fact, most of UniFirst's Senior Managers have come from within the Company. Opportunities are endless for those individuals who possess a strong work ethic, a commitment to quality, and above all else, a passion for delivering quality customer service, both internally and externally. Our culture is what makes UniFirst an organization that stands out from the rest. Are you interested in loving your job? Find out just how far a career with UniFirst can take you. Are you a “people person' who loves delivering outstanding customer service?

Responsibilities

• We are currently seeking an entry level CUSTOMER SERVICE REPRESENTATIVE to:
  • Handle telephone inquires and taking orders over the phone
  • Data entry
  • Provide inside support to sales representatives
  • Help resolve any customer issues regarding their account
  • Process credits and exchanges
  • Collection of Accounts Receivables
  • Receive 'walk-in' customers, i.e. show samples, measure, take orders
  • Assist in various telemarketing projects

Qualifications

• High School Diploma or equivalent experience
• Microsoft Office (Word, Excel)
• Data Entry

Benefits

UniFirst offers a Fleet of Benefits, 50+ to be exact!

• RRSP with Company Match
• Profit Sharing
• Health Insurance
• Employee Assistance Program
• Life Insurance
• Supplemental Life Insurance
• Long Term Disability
• Vacation
• Sick Time
• Paid Holidays
• Direct Payroll Deposit
• Tuition Reimbursement
• 30% Employee Discount
• Employee Referral Program

UniFirst is Proud to be an Equal Opportunity Employer