Customer Service Advisor

Midas International, LLC; Winnipeg; On-site; CAD 30,000 - 45,000; Part time

Job summary

Midas International, a leader in automotive services, is seeking a Part-Time Service Advisor in Winnipeg. Responsibilities include customer estimates, appointment bookings, and enhancing shop profitability. We're looking for someone with automotive knowledge and excellent customer service skills. Join us today!

Qualifications

• 1 year experience in the automotive industry.
• Valid driver's license or ability to reach all Midas locations.
• Ability to work a flexible schedule including weekends and holidays.

Responsibilities

• Develop and present estimates and sell jobs to customers.
• Answer calls and book appointments while ensuring superior service.
• Manage sales to achieve shop objectives.

Skills

Customer service

General automotive knowledge

Job description

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

Responsibilities

The Part-Time Service Advisor supports the Shop Manager in the optimization of the shop’s retail sales and profitability while delivering superior customer service, including:

• Develop and present estimates, source parts and sell jobs to customers
• Answer telephone calls, emails and book appointments all while delivering exceptional customer service
• Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals
• Ability to work alone covering managers days off

Qualifications

• General automotive knowledge
• 1 year experience in the automotive industry
• Valid driver’s license or ability to get to all locations in Winnipeg
• Ability to work a part-time flexible schedule including weekends, evenings, and holidays
• Ability to work at different Midas locations

If you are experienced in automotive with excellent customer service skills, then this job is for you!
Apply today. We can’t wait to meet you!

Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.

MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that location’s management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.

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I started working as a entry-level Oil Changer just to get my foot in the door and I showed them what I can do. Within 2.5 years I was the Assistant General Manager for the company and the northern store's General Manager.