Customer Rep-Station-2

FedEx Canada; Barrie; On-site; CAD 30,000 - 40,000; Part time

Job summary

A leading logistics company in Barrie, Ontario seeks a dedicated individual for a customer interface position, focusing on providing assistance and performing essential administrative duties. The ideal candidate should have strong communication skills and the ability to work in a fast-paced environment. This part-time role guarantees a minimum of 17.5 hours per week, with specific shifts based on operational needs.

Qualifications

• Knowledge of Canadian Customs regulations preferred.
• Must successfully complete all basic and recurrence training.
• Must be able to operate in a PC windows environment.

Responsibilities

• Provide accurate information and assistance to customers.
• Perform administrative duties for efficient operations.
• Promote sales and generate incremental revenue.

Skills

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Good negotiation skills

Ability to lift 70 lbs

Education

High school diploma/equivalent

College diploma preferred

Job description

Job Overview

This is an interview position. To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever possible.

Responsibilities

• Provide accurate information and assistance to customers requiring direct customer interface.
• Perform administrative duties necessary for efficient operations.
• Promote continued sales and generate potential incremental revenue wherever possible.

Required Knowledge, Skills And Abilities

• High school diploma/equivalent. College diploma preferred.
• Knowledge of Canadian Customs regulations preferred.
• Knowledge of FedEx Express and Ground products and services preferred.
• Ability to successfully complete all basic and recurrence training.
• Must have the ability to lift 70 lbs and maneuver any package weighing up to 150 lbs with appropriate equipment.
• Must be able to complete and achieve minimum thresholds on any mandatory testing and training.
• Must be able to operate in a PC windows environment.
• Excellent interpersonal and verbal communication skills.
• Good analytical and problem solving skills.
• Good negotiation skills.
• Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment.

Additional Details

Shifts: AM - 530- 1200 M-F, based on operational needs. Guaranteed 17.5 hours/week.

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.