Customer Care Associate — Growth, Perks & Impact

Leon's; Nova Scotia; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading home furnishings retailer in Nova Scotia is currently seeking a part-time Customer Care Associate. You'll deliver exceptional customer service, maintain accounts, respond to inquiries, and assist with after-sales service in a collaborative and positive environment. Ideal candidates will have strong communication skills, a friendly personality, and the ability to solve problems effectively. Joining Leon's means becoming part of a successful team with ongoing training and development opportunities, competitive discounts, and profit sharing.

Benefits

On-going training and development

Employee discount program

Profit sharing

Qualifications

• Ability to communicate clearly, both written and orally.
• Fun, friendly, confident personalities are preferred.
• Strong problem-solving and analytical skills required.
• Exceptional organizational skills are essential.
• Ability to work collaboratively with colleagues is necessary.
• Ability to interact professionally with customers is crucial.

Responsibilities

• Deliver a world-class customer service experience.
• Complete daily reports and maintain customer accounts.
• Respond promptly to customer inquiries.
• Assist customers with after-sales service.

Skills

Clear communication skills

Friendly personality

Problem-solving skills

Organizational skills

Collaborative teamwork

Professional customer interaction

Job description

A leading home furnishings retailer in Nova Scotia is currently seeking a part-time Customer Care Associate. You'll deliver exceptional customer service, maintain accounts, respond to inquiries, and assist with after-sales service in a collaborative and positive environment. Ideal candidates will have strong communication skills, a friendly personality, and the ability to solve problems effectively. Joining Leon's means becoming part of a successful team with ongoing training and development opportunities, competitive discounts, and profit sharing.