Critical Power Field Technician (UPS Engineer) (GTA)

Pearce Services; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading independent service provider in Ontario is seeking a Critical Power Field Technician to support onsite maintenance of critical power systems. The ideal candidate will have 3-5 years of experience, excellent troubleshooting abilities, and be committed to customer service. This role includes traveling and on-call responsibilities and offers a comprehensive benefits package, including a competitive salary and company vehicle.

Benefits

Comprehensive health benefits

401(k) with employer match

Paid vacation and holidays

Company vehicle and tools provided

Qualifications

• 3-5 years in the critical power industry.
• Valid driver's license with a clean record.
• Willing to travel and work nights/weekends.

Responsibilities

• Commission, maintain and provide emergency support for power electronics.
• Perform preventive maintenance and battery replacements.
• Communicate with customer site personnel about equipment issues.

Skills

Troubleshooting faults to component level

Customer service orientation

Ability to use hand tools and test equipment

Excellent verbal & written communication

Education

Technical degree or certificate

Job description

Overview

At PEARCE, we've got a career for you. Join the nation's leading independent service provider for critical telecommunication and renewable energy infrastructure. With over 2,500 team members nationwide, Pearce delivers engineering, maintenance, repair, and repowering solutions for wireless and wireline telecom, commercial and utility-scale solar and wind projects, EV charging stations, and large-scale power generation, critical power and energy storage assets.

Your Impact : Pearce / Unified is seeking a Critical Power Field Technician (UPS Field Engineer) for the Greater Toronto area and surrounding areas. As a Critical Power Technician, you will support customers in onsite preventive, corrective, and restorative maintenance of critical power systems (UPS, DC systems, inverters, PDUs, STS, and standalone reserve battery technologies). You will bring a results-driven, hands-on approach to address customer needs.

Responsibilities

• Commission, maintain and provide emergency support for power electronics at customer sites within the designated geographic area
• Perform preventive maintenance, equipment start-ups, field modifications and/or battery replacements
• Participate in the development of Methods of Procedures (MOP), when required
• Participate in regular training sessions at the company's headquarters using test equipment to enhance trouble-shooting skills
• Discuss problems related to maintenance or operation of equipment with in-house and OEM technical support when necessary
• Communicate with customer site personnel to keep them apprised of all onsite or equipment related issues

Requirements

• 3-5 years working in the critical power industry with UPS, DC Power Systems and/or OEM experience
• Technical degree or certificate
• Advanced ability to troubleshoot faults to component level on equipment such as UPS systems, batteries, DC power systems, PDUs, inverter systems, etc.
• Knowledge of equipment manufacturers (OEM) specifications
• Capable of utilizing hand tools and test equipment to perform work
• Excellent verbal & written communication skills
• Extremely customer service oriented
• Ability to work independently and resourceful with good initiative and discipline
• Must be able to perform repeated bending & lifting of up to 100 pounds during certain services
• Must possess a valid driver's license with a clean driving record
• Must be willing to travel, work nights and weekends when necessary, and be available for on-call readiness 24/7 with occasional periods of extended travel
• Must be willing to apply for Security Clearance with Provincial and Federal Government (Clean criminal record required)

Compensation and Benefits

Base Pay Range: 35—$45 CAD

At Pearce, we are committed to fair and transparent pay practices. Actual compensation is influenced by a wide array of factors including skill set, level of experience, and location. In addition to wages, employees may be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem, or other applicable compensation. We offer a comprehensive benefits package including health and life insurance, 401k with employer match, paid time off, tuition reimbursement, and professional development courses. The pay range reflects our commitment to pay equity and compliance with state and federal pay transparency laws.

What We Offer

Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option. We provide a company vehicle, phone, laptop, or tablet and all necessary tools and safety equipment to help you be successful in your role. We also offer paid vacation and paid holidays, plus 401(k) with employer match, life insurance, tuition reimbursement, and professional development training.

Equal Opportunity

At PEARCE, we are an equal opportunity employer dedicated to cultivating an inclusive environment that empowers employees to excel and make a meaningful impact.