Counter Sales Agent

Quincaillerie Richelieu Ltée / Richelieu Hardware Ltd; Richmond; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading hardware distributor in Metro Vancouver is seeking a Counter Sales Agent specializing in glazing hardware. Responsibilities include managing customer orders, building client relationships, and providing product information. Ideal candidates possess knowledge of glazing hardware and MS Office, and have at least one year of industrial customer service experience. The role offers competitive pay and numerous benefits including a company pension and paid time off.

Benefits

Company pension

Dental care

Employee assistance program

Employee stock purchase plan

Extended health care

Life insurance

On-site parking

Paid time off

RRSP match

Store discount

Vision care

Qualifications

• 1 year of industrial customer service experience required.
• Team player mentality with a focus on customer relations.

Responsibilities

• Manage customer orders and provide specialized glazing hardware information.
• Build relationships with clients and generate revenue through sales.
• Maintain store displays and stock items appropriately.

Skills

Knowledge of glazing hardware

Knowledge of MS Office

Good organizational skills

Ability to work with minimal supervision

Effective communication

Job description

Join to apply for the Counter Sales Agent role at Quincaillerie Richelieu Ltée / Richelieu Hardware Ltd

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Join to apply for the Counter Sales Agent role at Quincaillerie Richelieu Ltée / Richelieu Hardware Ltd

This range is provided by Quincaillerie Richelieu Ltée / Richelieu Hardware Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$20.00 / yr - CA$22.00 / yr

Richelieu Glazing Supplies (Division of Richelieu Hardware) is currently seeking a Counter Sales Agent specializing in glazing hardware for our Surrey branch.

Working at the front desk, this person will manage orders for all customers, but specialize in an in-depth understanding of our door and glazing hardware. This person’s work will be instrumental in the growth of the product line within the branch and an essential team member.

Responsibilities

• Providing team leadership by specializing in information on glass hardware.
• Working with other specialists at the front counter to generate revenue by soliciting and obtaining orders.
• Building solid, personal relationships with customers.
• Understanding and interpreting technical requirements.
• Updates job knowledge by studying new product descriptions and participating in educational opportunities.
• Pick showroom orders from warehouse when required.
• Maintains store shelves by observing displays, restocking items, and providing optimum display of products.
• Accepts ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.

Requirements

Knowledge of the shower, window, railing, or other glazing hardware.

Knowledge of MS Office : Outlook, Word, and Excel.

Team player.

Can work with minimal supervision.

Ability to absorb a lot of information quickly.

Good organizational skills.

Job Type : Full-time

Additional pay :

Overtime pay

Benefits :

Company pension

Dental care

Employee assistance program

Employee stock purchase plan

Extended health care

Life insurance

On-site parking

Paid time off

RRSP match

Store discount

Vision care

Flexible language requirement :

French not required

Schedule :

8 hour shift

Day shift

Monday to Friday

Experience :

industrial customer service : 1 year (required)

Work Location : In person

Who are we?

Richelieu Hardware is a North American leader and an agent for change in a dynamic and creative industry. We are an importer, distributor and manufacturer of specialty hardware and complementary products.

Our customers – More than 80,000 customers in North America : kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, residential and commercial woodworkers, and hardware retailers including renovation superstores.

Our team – 3 000 people, close to half of whom focus on sales and marketing, and more than 50% of whom are Richelieu shareholders

What We Are Offering

A Canadian flagship : As a company with proud roots in Quebec but present in Canada and the United States, we enjoy excellent recognition and a great reputation.

A mature and stable company : With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment.

Continuous growth : With strong financial health, our business is constantly expanding, opening future opportunities for all.

Competitive compensation : We offer competitive base compensation based on the market.

Opportunity to become a shareholder : We believe in the involvement of our employees and offer them the opportunity to become shareholders.

Work-life balance : We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance.

Quality products : We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.

Opportunity to grow : We encourage career opportunities and continuing education for the professional development of our employees.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Sales and Business Development

Industries

Building Materials

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