Core Banking Support Analyst

LMCU; Glenwood; Hybrid; CAD 70,000 - 85,000; Full time

Job summary

A financial institution in Glenwood, Newfoundland and Labrador, is seeking a Core Banking Support Analyst to oversee the Symitar system. The ideal candidate will have over three years of IT experience, especially with core banking systems. Responsibilities include system administration, troubleshooting, and collaboration across departments. Benefits include comprehensive health coverage and retirement options. This is a full-time hybrid position offering a supportive work environment.

Benefits

Weekly pay

Retirement savings options

Comprehensive health coverage

Tuition reimbursement

Paid parental leave

Qualifications

• Three or more years of professional IT experience.
• Willingness to dive in and learn new technologies.

Responsibilities

• Serve as a system administrator for the Symitar system.
• Monitor and maintain the Symitar system hardware.
• Plan, test, and implement updates and patches.
• Investigate and correct issues in real-time.

Skills

Experience with Symitar or another core banking system

Basic scripting concepts

Unix experience

Familiarity with SSH, FTP, and RDP

Tools

SMA SolutionsOpCon

HelpsystemsAutomate

Job description

Job Title: Core Banking Support Analyst

Employee Status: Full-time

Workplace Type: Hybrid

Who we are

At LMCU, you'll find more than just a job - discover a fulfilling career where your contributions truly matter.

Join our talented team at Lake Michigan Credit Union and discover the difference an employer who puts people first can make in your career and life.

About this position

LMCU is looking for a Core Banking Support Analyst to actively participate in analysis, development, troubleshooting and implementation and ongoing support of organizational projects, systems, and initiatives for our core banking system, Symitar. This role requires innovation and creativity with adherence to structured systems and processes. This position will require working collaboratively across departments.

What you’ll do

Serve as a system administrator for the Symitar system that is the backbone for all teller transactions, online banking, mobile banking, bill pay, debit and credit card transactions.

Monitor, troubleshoot and elevate tickets as required to resolution.

Monitor and maintain the Symitar system hardware, working closely with third party vendors to resolve issues.

Plan, test, and implement AIX&Symitar updates and patches. Communicate and work alongside third-party vendors to find timely resolutions to critical issues.

• In a 24 / 7 / 365 uptime environment, participate in a rotating on-call shift to respond promptly to issues after-hours.

Responsible for investigating and correcting issues in real-time and providing problem resolution end-to-end.

Maintain and troubleshoot supplementary products utilized for the automation of LMCU’s 24 / 7 needs, including SMA SolutionsOpCon & HelpsystemsAutomate.

Utilize basic scripting concepts to plan, test and implement new automated jobs for processing reports, moving files / data to and from 3rd party software vendors, etc.

Work with other IS teams to introduce these technologies in order to improve daily processes and implement new solutions.

Work as the Symitar system subject matter expert alongside other Information Systems teams and credit union business units to implement new software and services.

Research and develop processes that seamlessly introduce new software and services to existing credit union solutions.

What You’ll Bring

Three or more years of professional IT experience, including experience working with Symitar or another core banking system.

Willingness to dive in and learn new technologies.

Familiarity with SSH, FTP, and RDP.

Unix experience.

What you’ll get

All Employees : weekly pay and retirement savings options.

Full Time Employees : comprehensive health coverage including medical (with prescription), dental, vision, HSA match, paid parental leave, and tuition reimbursement.

To see a full list of our benefit offerings, check out this !

Have additional questions about the role? Email the Talent Acquisition Team at : .

If you lack access to the internet or require an accommodation in the application process, please send your resume via mail to 5664 Prairie Creek Drive, Caledonia, MI 49316.