Compliance & Claims Officer NSW

Site; Sydney; On-site; CAD 55,000 - 83,000; Full time

Job summary

A supportive disability services organization in Cape Breton is seeking a Compliance and Risk Manager. The role involves meeting KPIs, ensuring compliance with legal and contractual obligations, and supporting team members. Desired qualifications include a relevant tertiary degree and experience in the disability sector. Those with effective communication and problem-solving skills are encouraged to apply. Competitive benefits and tax-free salary packaging options are offered.

Benefits

Tax-free NFP salary packaging

Flexibility in working arrangements

Subsidised gym memberships

Qualifications

• Experience in the disability or human services sector.
• Ability to manage compliance and financial processes effectively.
• Excellent organizational and problem-solving skills.

Responsibilities

• Meet KPIs as per Staff KPI Table for the role.
• Ensure compliance with contractual and legal requirements.
• Support team members in compliance matters.

Skills

Compliance Management

Risk Management

Financial Services

Quality Systems

Excellent Communication

Education

Relevant tertiary qualifications

Certificate 4 in Employment or Disability Services

Tools

Microsoft Office Suite

Client information management systems

Job description

Overview

Affords top-quality disability services are expanding under Inclusive Employment Australia and we are seeking values-aligned candidates to join our new program. This really is a dream team to be part of; our most recent consumer engagement surveys show our current Disability Employment Services teams achieved a 100% NPS score because they are empowered to treat every client as an individual. We are dedicated to helping people with disability find meaningful careers with the right support.

What you will do

• Meet Set KPIs as per Staff KPI Table for role
• Support the Lead Compliance and Performance to ensure IEA processes, policies, procedures and claims are compliant with contractual, legal and IEA requirements. Take proactive steps to mitigate and control risks.
• Collate, collect claims documentary evidence from Senior / ECs SESCs for all claims review and approve for claiming. Submit claims into DOSS ESS system for claims
• Assist in training, guiding and support ECs, SECs and SESCs and other team members with matters of compliance with documentary evidence for claims and DOSS guidelines
• Provide reports as required
• Ensure all IEA claims are processed on time and are compliant with the IEA Documentary Evidence Guidelines; assess compliance against fees claimed, escalate non-compliance and complex claims

What you will bring

• Relevant tertiary qualifications with relevant experience or less formal qualifications (Certificate 4 in Employment or Disability Services) with extensive knowledge and demonstrated experience in the Disability sector or Human Services
• Experience working in Employment Services or related fields and the passion and drive to help clients reach their employment goals
• Proficient in the use of Microsoft Office suite and client information management systems
• Effective organisational and problem-solving skills and strong attention to quality and detail
• Excellent communication, time management and problem solving skills
• A passion for safeguarding human rights and a deep personal connection to working in a purpose-driven organisation
• Hold (or be willing to obtain) a current NDIS Worker Screening Check, Working with Children Check and a C class drivers license along with an up-to-date COVID vaccination certificate or a medical exemption
• A Current First Aid Certificate & CPR Certificate (willingness to obtain if not held or expired)
• Passport, Birth or Citizenship Certificate to validate Australian Work Rights
• Willingness to complete a National & International Police Check (Paid by Afford)

What we offer

• Be part of a team united by a common purpose, vision and values, working together towards a clear and meaningful strategic direction
• Benefit from our commitment to your professional growth and career progression with initiatives designed to nurture and grow exceptional talent
• Increase your take-home pay with tax-free NFP salary packaging options including up to $15,900 for living expenses and $2,650 for entertainment each year
• Enjoy a workplace that recognises your efforts with a strong rewards program, flexible working arrangements and wellbeing initiatives like subsidised gym memberships
• Join an organisation that values being good humans and good corporate citizens. We celebrate diversity, inclusion and belonging, support First Nations reconciliation, make ethical choices and view our commitment to our clients as a lifelong journey

More about Afford

At Afford we exist to create an inclusive world where human rights are realised. A world where people of all abilities come together to share in lifes adventure. Were looking for people experienced in disability employment at all levels who share this vision. Were seeking team players that reflect the demographic of their communities and are deeply connected to local people, employers and organisations.

Our people live our values of kind, clear, team and explore. If this sounds like you click the link to express your interest. Let us know about your experience, your passions and your unique skills. Wed love to hear from you.

For further information regarding the role please contact;

Required Experience: Unclear Seniority

Key Skills

Compliance Management, Risk Management, Financial Services, PCI, Banking, Cost Accounting Standards, Quality Systems, Research Experience, NIST Standards, Securities Law, SOX, ISO 27000

Employment Type: Full-Time

Experience: years

Vacancy: 1