Club Administrator

Ottawa City Soccer Club; Ottawa; On-site; CAD 80,000 - 100,000; Full time

Job summary

A community-focused soccer organization in Ottawa is seeking a Club Administrator to provide frontline administrative support across registration, league paperwork, and general operations. The role involves ensuring compliance with soccer regulations, managing registrations, and acting as a liaison for coaches and families. Ideal candidates will have strong organizational and communication skills, along with a commitment to enhancing the member experience. This full-time position offers a defined work schedule and competitive compensation with benefits.

Benefits

Competitive compensation package

Benefits and vacation

RRSP matching

Qualifications

• Exceptional attention to detail is required.
• Candidates must have excellent communication skills.
• Familiarity with online platforms is preferred.

Responsibilities

• Provide governance support for compliance with soccer administrative requirements.
• Administer club registration platforms and assist with financial applications.
• Support league and competition administration for team entries and rule compliance.
• Act as a primary administrative contact for families and staff.
• Assist in scheduling coordination for facilities and equipment.
• Manage expense tracking and ensure operational consistency.

Skills

Strong organizational skills

Excellent written and verbal communication skills

Comfortable with registration systems and spreadsheets

Ability to manage multiple priorities

Strong customer service mindset

Experience in sport administration

Familiarity with Canada Soccer / Ontario Soccer

Job description

The Club Administrator provides frontline administrative and operational support across registration, league paperwork, communications, scheduling, and general office administration. This role works closely with the Executive Committee and broader leadership team to ensure accuracy, organization, and a positive member experience.

Key Responsibilities:

• Governance Support
  • Support compliance with Canada Soccer & Ontario Soccer administrative requirements, including documentation, deadlines, and reporting
  • Assist in maintaining club policies and procedures related to:
    • Registration and eligibility
    • Discipline and complaints
    • Risk management and safeguarding
    • DEI and Safe Sport frameworks
  • Support data collection, surveys, and reporting required for quality control and audits
• Registration & Player Administration
  • Administer and support club registration platforms
  • Assist families with registrations, payments, and financial support applications
  • Maintain accurate player, coach, and team records
  • Ensure data accuracy to support reporting, audits, and pathway tracking
• League & Competition Administration
  • Assist with all league and competition administration, including:
    • Team entries and registrations
    • Player eligibility and rule compliance
    • Tournament entries and scheduling requirements
    • Travel permits and governing body paperwork (e.g., EOS, Ontario Soccer)
  • Support rostering and team setup across club platforms (e.g., TeamSnap, SportsEngine or equivalent)
• Communications & Stakeholder Support
  • Act as a primary administrative contact for families, coaches, and staff
  • Respond to inquiries in a timely, professional, and consistent manner
  • Support internal and external club communications as required
  • Assist with parent, coach, and player surveys to support quality assurance
• Scheduling, Facilities & Equipment
  • Support facility bookings and scheduling coordination
  • Assist with equipment and inventory tracking
  • Maintain organized administrative records for uniforms, equipment, and supplies
• Support expense management processes, including bill payments and refund tracking
• Assist Operations leadership with reporting, documentation, and administrative workflows
• Ensure consistency and accuracy across operational processes

Qualifications & Skills:

• Strong organizational skills with exceptional attention to detail
• Excellent written and verbal communication skills
• Comfortable working with registration systems, spreadsheets, and online platforms
• Ability to manage multiple priorities and deadlines
• Strong customer service mindset when working with families and staff
• Experience in sport administration, non-profit administration, or youth sport environments is an asset
• Familiarity with Canada Soccer / Ontario Soccer structures is an asset

Why Join OCSC:

• Be part of a growing, community-focused, licensed soccer club
• Be part of a collaborative leadership and operations team
• Contribute directly to player experience, compliance, and club sustainability
• Full-time, stable role with defined hours, growth potential and a competitive compensation package (including benefits, vacation, RRSP matching, etc.)