Clinical Services Lead – Training & Patient Experience

Now Optics; Saskatchewan; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading optical retailer in Saskatchewan is seeking a Clinical Services Manager to supervise and support the store team in delivering exceptional patient care. The ideal candidate will have experience in retail management and a passion for training others while ensuring that clinical standards are met. Responsibilities include driving sales, resolving customer issues, and coaching team members. If you thrive in a fast-paced environment and possess strong communication skills, apply now!

Qualifications

• At least 1 year of retail management or clinical leadership experience.
• Flexibility to adapt to changing business and schedule requirements.
• Optical or clinical experience preferred, but not required.

Responsibilities

• Work closely with Brand Manager for store clinical goals.
• Drive sales to exceed revenue goals while delivering customer service.
• Coach and train Doctor Technicians on contact lens procedures.

Skills

Retail management experience

Strong communication skills

Customer care passion

Flexibility to adapt

Education

High school diploma or equivalent

Tools

MS Word

Google Docs

Job description

A leading optical retailer in Saskatchewan is seeking a Clinical Services Manager to supervise and support the store team in delivering exceptional patient care. The ideal candidate will have experience in retail management and a passion for training others while ensuring that clinical standards are met. Responsibilities include driving sales, resolving customer issues, and coaching team members. If you thrive in a fast-paced environment and possess strong communication skills, apply now!