Clinical Educator

LifeLabs Medical Laboratory Services; Greater Sudbury; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading healthcare provider in Greater Sudbury is seeking a Clinical Educator for a temporary full-time position. The role involves coordinating training for phlebotomy staff and ensuring compliance with safety policies. Ideal candidates have at least 2–3 years of phlebotomy experience and previous training experience. The company offers a competitive compensation package, benefits like health insurance, and support for employee wellness programs. Join us to empower healthier Canadians starting ASAP, with an expected end date in March 2027.

Benefits

Employee Group Benefits

Vacation and Wellness Days

Retirement Savings Plan

Employee Wellness Programs

Qualifications

• Minimum 2 – 3 years of MLA/LPT phlebotomy experience.
• Minimum 1 year experience conducting phlebotomy and specimen handling training.
• Completed Train the Trainer Program in MyDevelopment.

Responsibilities

• Coordinate and provide training for the Skills Development Fund Program.
• Conduct training and competency assessments.
• Ensure compliance with laboratory safety and security policies.

Skills

Training Development

Excellent written communication skills

Customer Service skills

Interpersonal skills

Education

High School or Equivalent

Tools

Excel

Word

PowerPoint

Job description

For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.

We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.

We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day.

Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.

These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture.

Reports To

Manager, Client Services

Status

Temporary, Full Time

Shift

Flexible

Number of Positions

1

Start Date

ASAP

End Date

Expected to go until March 2026 with extension anticipated for one more year March 2027.

Compensation

5% premium, paid bi-weekly

Purpose of the Role

The Clinical Educator reports to the Operations Hiring Supervisor and is responsible for the coordination and provision of training and related administrative duties associated with the Skills Development Fund (SDF) Program. This program is an opportunity to address challenges to hiring, training or retaining Phlebotomists in Northern Ontario.

Core Accountabilities

Accountability: Training Development, Maintenance and Facilitation

• Oversee Trainee learning events and placement rotations based on required competencies,
• Ensures all onsite amenities are arranged for the Trainee
• Creates a schedule of technical training events for discipline specific tasks / requirements,
• Conducts training and competency on discipline specific tasks, supervises their practice and provides support and
• mentorship throughout the program
• Assess and identify Trainee knowledge gaps and devise strategies for success
• Completes all required paperwork for all program Trainees
• Provides updates to the project manager regarding progress of Trainees
• Consults with other Clinical Educators & Operations Leadership to ensure transition between locations or placement
• rotations or benches is seamless and meeting competency requirements and maintaining thresholds for department
• resources
• Assists in problem solving related to training programs and provides input, as required.

Accountability: Training Coordination

• Coordinates and acts as a resource for designated trainers

Accountability: Safety

• Observes and executes all laboratory safety and security policies and regulations, including location and use of safety
• equipment, evacuation routes, disposal of contaminated material.
• Maintains knowledge of safety/WHMIS and TDG procedures

Accountability: Miscellaneous

• Maintains confidentiality involving any information made available directly or indirectly about clients including physicians, patients, employees and the company. - Perform other essential tasks as assigned. - Must have a vehicle. Travel required to various locations within the North Eastern Ontario region (i.e. Sudbury, North Bay, Sault St. Marie)

Required Education

High School or Equivalent

Required Experience

Minimum 2 – 3 years MLA/LPT phlebotomy experience. Minimum 1 year experience conducting phlebotomy and specimen handling training

Notes

• Ability to develop, present or facilitate presentations.
• Ability to react to change productively.
• Completed Train the Trainer Program in MyDevelopment
• Demonstrated excellent written and verbal communication skills.
• Demonstrated Customer Service skills
• Excellent interpersonal skills and the ability to relate to all staff. · Proficient in using Excel, Word, and PowerPoint

LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.

LifeLabs is also proud to offer resources, opportunities, as well as a collaborative and supportive environment that enables our team members to thrive.

In addition to a competitive compensation package, LifeLabs provides a comprehensive total rewards program, specific to the job position. Your package may include:

• Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
• Retirement Savings Plan
• Vacation and Wellness Days
• Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
• Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.

In accordance with LifeLabs’ Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email [e-mail].

Vaccinations are highly encouraged at LifeLabs’. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening.

Ready to Empower Healthier Canadians? Apply Today!