Clinical Assistant

Westhills Care Centre; St. Catharines; On-site; CAD 30,000 - 60,000; Full time

Job summary

A local healthcare facility in the Niagara Region is seeking a Clinical Assistant to support the care of residents. The role involves assisting with daily activities, ensuring a safe environment, and providing quality care while working closely with nursing staff. Candidates should have completed a PSW program and possess strong communication and empathy skills. Opportunities for growth and a positive work culture are offered.

Benefits

Dental care

Employee assistance program

Extended health care

Paid time off

Qualifications

• Successful completion of a Personal Support Worker (PSW) program, Medical Receptionist, or equivalent.
• Strong communication and interpersonal skills.
• Understanding of infection control and sanitation practices.

Responsibilities

• Assist in meeting operational needs directed by the Director of Nursing.
• Support residents with meals and scheduled programs.
• Communicate and document resident care needs clearly.

Skills

Communication skills

Empathy

Infection control knowledge

Education

Completion of PSW program

Job description

Job Title

Clinical Assistant

Location

(Insert Location)

Job Type

Full-time / Part-time

Reports To

Director of Nursing / Clinical Manager

Job Summary

We are seeking a compassionate and dedicated Clinical Assistant to join our team. The Clinical Assistant provides support to Registered staff and helps maintain a safe, comfortable, and caring environment for our residents. This role plays a key part in ensuring high standards of care, safety, and resident well-being while supporting the overall operations of the Home.

Responsibilities

• Assist in meeting operational needs as directed by the Director of Nursing, Clinical Manager, or Clinical Lead.
• Support residents by portering to / from meals and scheduled programs.
• Assist with feeding of dependent residents and provide meal assistance as per care plan.
• Monitor, distribute, and restock resident care supplies, including IPAC supplies.
• Ensure resident clothing, personal belongings, and assistive devices are labeled, stored, and maintained properly.
• Provide clear communication and documentation of resident care needs to team members.
• Practice infection control measures at all times; ensure timely handling of laundry.
• Conduct bedside and clothing audits as required, with appropriate follow-up.
• Actively participate in fire and disaster drills.
• Assist with resident admissions, discharges, and orientation for new residents / families.
• Provide end-of-life care support to residents and families.
• Help orient new staff as directed.
• Support front desk operations including scheduling, photocopying, and stocking supplies.
• May conduct tours for prospective residents and families.
• Fill in for PSW shifts if qualified under FLTCA, 2021 requirements.
• Perform other duties as assigned.

Qualifications

• Successful completion of a Personal Support Worker (PSW) program (meeting FLTCA, 2021 requirements), Medical Receptionist, or equivalent.
• Knowledge of long-term care policies, procedures, and resident care needs.
• Understanding of infection control and sanitation practices.
• Strong communication and interpersonal skills, with the ability to exercise tact and diplomacy.
• Empathetic, mature, and sensitive to resident needs.
• Good physical and mental health.
• Must be available to work weekends as part of a rotation.

Physical Demands & Work Environment

• Frequent standing, walking, bending, lifting, and carrying.
• Dexterity required for handling instruments and equipment.
• Ability to detect changes in residents' conditions through visual and hearing acuity.
• Exposure to communicable diseases, minor cuts / burns, unpleasant conditions, and potential strain from resident care activities.
• Work performed indoors in a well-lit, ventilated environment.

Mandatory Pre-Employment Requirements

• Pre-employment health assessment
• Police reference check
• Employment reference check

Pay

From $25.00 per hour

Expected hours

40 per week

Benefits

• Dental care
• Employee assistance program
• Extended health care
• Paid time off

Work Location

In person