Client XSperience Manager - Toronto GTA

Salto Inspired Access; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading technology company in Toronto is seeking a Client XSperience Manager to empower reselling partners through guidance and support while driving innovation in access control technology. This role involves collaborating with cross-functional teams, presenting data clearly, and providing exceptional customer service. Candidates should have strong communication skills, technical expertise with CRM tools, and the ability to balance multiple accounts effectively. Join us in shaping the future of technology and delivering exceptional partner experiences.

Benefits

Competitive compensation

Comprehensive benefits

Opportunities for travel and learning

Qualifications

• Must have excellent communication skills to present data clearly.
• Familiarity with CRM tools and technical products is essential.
• Strong problem-solving skills with a focus on customer satisfaction.

Responsibilities

• Guide resellers through product updates and changes.
• Collaborate with teams to enhance partner success.
• Conduct calls and provide technical support for operational success.

Skills

Exceptional Communicator

Technical Expertise

Customer-Focused Problem Solver

Organized and Resilient

Tools

CRM tools

Sales technologies

Job description

Join Salto Systems as the Toronto GTA Client XSperience Manager – Empower Partners, Drive Innovation, Build Success!

Are you passionate about delivering exceptional partner experiences and driving innovation in technology? At Salto Systems, we are transforming the future by replacing mechanical keys with cutting‑edge technology. Our mission is clear: to empower our partners, create meaningful human connections, and deliver unparalleled service. If you’re an experienced, customer‑focused professional with technical savvy and a drive to make an impact, we invite you to join us as aClient XSperience Manager (CXM).

Why You Should Join Salto:

• Lead Transformation: Be at the forefront of a global shift, helping businesses and individuals adopt the latest access control technology.
• Partner‑Centric Approach: Build trust and loyalty by ensuring our reselling partners succeed through proactive guidance, training, and tailored support.
• Innovation in Action: Work with best‑in‑class products and contribute to evolving our offerings based on trusted partner feedback.
• Dynamic Environment: Thrive in a fast‑paced role that values adaptability, creativity, and problem‑solving.

What You’ll Do:

• Support Partners: Guide resellers through product updates, pricing changes, and market trends, empowering them to confidently close deals and create consistent customer experiences.
• Collaborate and Innovate: Work closely with cross‑functional teams, leveraging feedback to enhance partner success and Salto’s reputation for excellence.
• Proactively Engage: Conduct cadence calls, review key transactions, and provide technical support that instills confidence and ensures operational success.

What We’re Looking For:

• Exceptional Communicator: You can present data clearly, actively listen to understand needs, and deliver tailored solutions with confidence.
• Technical Expertise: Familiarity with CRM tools, sales technologies, and the ability to master Salto’s WECOSYSTEM offerings.
• Customer‑Focused Problem Solver: You thrive on solving challenges and delivering impactful results with a customer‑first mindset.
• Organized and Resilient: Excellent time management skills to balance multiple accounts and stay motivated in a dynamic environment.

Why You’ll Love Working Here:

• Competitive compensation, including variable quarterly incentives.
• Comprehensive benefits designed to support your health, well‑being, and career growth.
• A collaborative culture that values transparency, innovation, and professional development.
• Opportunities for travel, learning, and advancement in a globally respected company.

Join Us in Shaping the Future.

At Salto, we believe in empowering individuals and partners to achieve their goals while creating exceptional experiences. If you’re ready to take on a pivotal role with real impact, apply today and become part of our mission to revolutionize access control technology.

Salto Systems Inc. is proud to be an equal‑opportunity employer. Together, let’s create success that lasts!