Client Solutions Associate Director, Retail Media

Kepler Group; Toronto; On-site; CAD 110,000 - 132,000; Full time

Job summary

A leading digital marketing agency in Toronto seeks a Client Solutions Associate Director for Retail Media. The role involves managing a team responsible for executing marketing strategies across platforms like Amazon and Walmart. The ideal candidate will possess 5–8 years of experience in performance advertising, strong analytical skills, and leadership ability. This role provides an opportunity to drive client success while fostering a collaborative team environment with a commitment to transparent growth and employee well-being.

Benefits

Target Annualized Discretionary Bonus

Healthcare/Dental/Vision

Unlimited PTO

$75/mo Wellness Stipend

$2,000/yr Annual Tuition Stipend

16 weeks Parental Leave

Qualifications

• 5–8 years of experience in performance and retail media advertising.
• Experience leading cross-functional teams of 5 or more.
• Strong analytical skills and proficiency in Excel for data analysis.

Responsibilities

• Manage a team of Analysts and Senior Analysts for client campaigns.
• Lead retail media planning and campaign design for various platforms.
• Build digital strategies addressing clients' marketing objectives.

Skills

Performance advertising

Retail media strategies

Analytical skills

Client relationship management

Team leadership

Tools

Skai

Pacvue

Helium10

Job description

Client Solutions Associate Director, Retail Media

Toronto

Kepler executes engineered marketing, where every message and ad delivered helps create a more personalized and productive relationship between brands and their consumers. We do this by acting as clients’ agency of record, as their in-house team, or some hybrid of the two – and by harnessing data and technology across all paid digital media and data-driven CRM channels.

Kepler prides itself on being a great place to work. In fact, we’re proud to share that AdAge recognized Kepler among the Best Place to Work in 2022, validating our investment in our team and our clients.

• We're transparent with our employees. You'll hear updates on company financials, how we're performing against bonus goals, and how we're responding to challenges we face.
• We're growing. For you, that means unparalleled growth opportunities and a role in shaping the direction of the company.
• We're fun. You'll work with and learn from the smartest people in the industry and have a blast doing it.

The Retail Media Client Solutions Associate Director will manage a small team of digital media experts and be accountable for the success of one or more client relationships. As a client leader, you’ll be responsible for deeply understanding clients’ business issues and goals and successful delivery of marketing/media services specific to Retail platforms.

As a people leader, you’ll manage and guide a team that is actively using data-driven insights, innovative best practices, and creativity to design, launch and manage digital marketing campaigns from the ground up. In this exciting role, you will inspire your team to constantly deliver excellence, campaign innovation, and tangible business impact for clients.

What You Will Do:

• Act as a strategic expert on retail media, inclusive of Amazon Advertising, Walmart Connect, Target Roundel, Criteo, and other retail media networks - leading the team (internal and client) through retail media planning, tactic selection, partner negotiation, campaign design, and measurement
• Be accountable for the successful delivery of marketing/media services for assigned client(s), understand their business goals, marketing objectives, and competitive constraints, and build digital strategies across retail media networks to address these areas
• Support partnerships with retail media technology platforms (e.g., Pacvue / Skai), providing input to strategic partnerships and innovation opportunities
• Manage 5–10+ Analysts, Senior Analysts, and Managers who are responsible for campaign strategy and execution across retail media search, display, and onsite placements
• Codify and share best practices across teams and retail media partners

Desired Skills and Experience:

• 5–8+ years of experience in performance and retail media advertising
• Deep understanding of retail media strategies across platforms such as Amazon Ads, Walmart Connect, Target Roundel, Criteo, and similar networks, including campaign design and measurement
• Experience leading cross-functional teams of 5 or more, both directly and indirectly
• Experience working with tools such as Skai, Pacvue, Helium10, or similar retail media management platforms (preferred)
• Ability to apply innovative thinking to solve complex client marketing challenges
• Strong ability to create, build, and leverage relationships and effectively interface with client leadership
• Strong analytical skills - comfortable using Excel for data analysis with understanding of advanced analytic approaches
• Ability to contribute as a leader in a fast-paced, entrepreneurial, team-based environment
• Ability to self-manage, juggle multiple priorities, and pay strong attention to details

Transparency is fundamental to Kepler’s culture. Our compensation strategy is designed to attract, reward, and retain the talented employees that drive Kepler’s growth and success. We aim to offer competitive direct compensation and a rich indirect compensation program that demonstrates the value we place on our employees and their wellbeing.

Total Compensation:

• Target Annualized Discretionary Bonus: 5% ($5,250 - $6,250)
• Target Total Cash: $110,250 - $131,250
• Healthcare/Dental/Vision
• Unlimited PTOGroup RRSP Contributions
• $75/mo Wellness Stipend
• $2,000/yr Annual Tuition Stipend
• Parental Leave - 16 week primary caregiver / 6 week secondary caregiver leave
• Annual Work From Anywhere 4 weeks per year

Kepler is a people first organization. If this role piques your interest but you may not check every box, we still encourage you to apply! Studies show that imposter syndrome can prevent women and people of color from applying unless they meet every single qualification. We welcome all who are interested to apply, you just might be a great candidate for this role or others.

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