Client Care Coordinator - Clerical or Registered Practical Nurse

Maamwesying North Shore Community Health Services Inc; Sault Ste. Marie; Hybrid; CAD 48,000 - 59,000; Full time

Job summary

A local health organization is seeking a Client Care Coordinator to provide administrative and clinical support in Sault Ste. Marie. The role involves coordinating primary health care services and maintaining cultural safety. Candidates should possess relevant qualifications, excellent communication skills, and a positive attitude toward Indigenous health practices. This position offers competitive salary and benefits in a supportive work environment.

Benefits

Competitive Salary based on experience

Paid Extended Health Benefits

Healthcare of Ontario Pension Plan (HOOPP)

Competitive vacation package with Indigenous holidays

15 days of Personal Leave

Professional Development Days with annual budget

Technology Amenities provided

Reimbursement for travel expenses

Negotiable relocation expenses

Access to Cultural teachings

Qualifications

• Must have Medical Office Administrative Assistant Certification or an RPN diploma.
• Able to exhibit excellent oral and written communication skills.
• Must be well-organized and effective in teamwork.
• Possess self-directed and critical thinking skills.
• Proficient in computers and various software applications.
• Experience with electronic health records is a definite asset.
• A clear criminal reference check is required.
• Valid driver's license and access to a reliable vehicle is essential.

Responsibilities

• Provide clerical and clinical support to the health care team.
• Coordinate patient-focused primary care for community members.
• Support interdisciplinary team initiatives.

Skills

Medical Office Administrative Assistant Certification or RPN diploma

Excellent oral and written communication skills

Excellent organizational skills

Self-directed and resourceful

Strong computer skills (Word, Excel, etc.)

Experience with electronic health records

Valid driver's license and access to a vehicle

Education

Medical Office Administration or Registered Practical Nurse diploma

Tools

Microsoft Word

Microsoft Excel

Outlook

Publisher

Job description

Position: Client Care Coordinator-Clerical or Registered Practical Nurse

Location: Batchewana First Nation

Department: Primary Care

Employment Type: Full-Time Permanent

Minimum Experience: Experienced

Salary Range: $48,536 (Clerical) $58,662 (RPN)

Hours: Monday- Thursday 1:00pm-8:30pm, Friday 8:30am-4:00pm (Remote and In-Person)

Who you are?You are highly motivated in sharing your interest in providing comprehensive primary health care within an inter-disciplinary team environment, acknowledging the Seven Grandfather Teachings in your work to build relationships. In addition, you draw on your knowledge, life experience, and understanding of Indigenous health care practices to support efficient, culturally safe operations, while maintaining a positive outlook.

Who we are?We are a leader in First Nation Health. Our foundation is Indigenous Health in Indigenous Hands. We provide accessible, quality, culturally safe and holistic health care that supports and enhances the wellness of individuals, families, and communities. We work with our 11 First Nation community partners and one Indigenous Friendship Centre in the provision of primary health care, traditional healing, mental wellness and addictions, home and community support services, and health promotion services.

The opportunity: The Client Care Coordinator provides both clerical and clinical support to the primary health care team at the Batchewana First Nation Health Centre. Working within an interdisciplinary team, this role helps coordinate client-focused primary care for community members seeking and accessing health services.

What you need to bring with you:

• Medical Office Administrative Assistant Certification, and/or college diploma in the field of a Registered Practical Nurse (RPN)
• Must possess excellent oral, written communication, and interpersonal skills
• Excellent organizational skills and ability to promote teamwork
• Must be self-directed, resourceful and possess critical thinking skills
• Strong knowledge and proficient in the use of computers and various software applications, such as Word, Excel, Publisher, Outlook
• Experience in the use of electronic health records would be a definite asset
• Excellent oral and written communication skills
• A clear criminal reference check is a condition of employment
• Must possess a valid driver’s license and access to a reliable vehicle

Why Work with Us?

• Competitive Salary based on experience
• Paid Extended Health Benefits
• Healthcare of Ontario Pension Plan (HOOPP)
• Competitive vacation package with an additional 7 Indigenous statutory holidays
• 15 days of Personal Leave
• Life-long learning is a priority, offering 10 Professional Development Days and $1,200/Annual Budget
• Technology Amenities provided (i.e., laptop, electronic medical record system, cell phone)
• All travel expenses covered
• Relocation expenses are negotiable
• High staff satisfaction rated work environment, priority on provider and client experience
• Access to Cultural and Traditional teachings of the Ojibwe People

What to expect?Given the traditional practices of Indigenous people, from time-to-time exposure to smoke from the burning of sacred medicines such as tobacco, sweet grass, sage or cedar may occur. Accessibility accommodations will be available upon request. An offer of employment will be conditional upon an acceptable vulnerable sector police records check. Hiring of Indigenous People will be given preference, as allowed under Section 14 of the Ontario Human Rights Code – Special Programs.

Qualified individuals are invited to submit a cover letter along with a current resume, certificates, diplomas, and three current work-related references. Below is the link to apply directly to our organization.

Posting Deadline: September 26, 2025