Clerk Typist II (Rehab) – REHAB 07/25

Northwest Employment Works; Sioux Lookout; On-site; CAD 30,000 - 60,000; Full time

Job summary

A healthcare organization in Sioux Lookout is seeking a Rehabilitation Clerk to provide reception and clerical support for the Rehabilitation Department. The role emphasizes excellent customer service and detailed clerical tasks, including managing appointments and communications. Candidates should have a minimum of Grade 12 education and relevant office experience. Compensation ranges from $26.70 to $28.80 per hour, aligned with the CUPE Collective Agreement.

Qualifications

• Minimum 2 years of clerical experience in an office setting required.
• Knowledge of medical terminology and procedures associated with Rehab Services.
• Ability to work individually or as part of a team.

Responsibilities

• Ensure excellent customer service at all times.
• Act as receptionist for visitors, patients, and medical staff.
• Book appointments and manage clinician schedules.

Skills

Excellent communication skills

Interpersonal skills

Organizational skills

Education

Grade 12 and/or GED

Office Assistant Certification

Tools

Meditech

Microsoft Word

Microsoft Excel

Job description

Job Summary

The Rehabilitation Clerk provides general reception and office duties to support the work of the Rehabilitation Department. The Clerk ensures that the expected outcomes outlined under job duties are achieved, through the use of excellent communication, professional ethics and behaviors, and the demonstration of proper regard for confidential/privacy issues at all times.

Qualifications

• Minimum Grade 12 and/or GED, Office Assistant Certification or equivalent.
• Minimum 2 years prior related clerical experience in an office setting required.
• Computer literate with advanced knowledge of software such as Meditech, Word & Excel required.
• Knowledge of medical terminology and procedures associated with Rehab Services.
• Excellent interpersonal and organizational skills.
• Ability to work individually or as part of a team.
• Demonstrates ability to communicate effectively, both orally and in writing, with clients and their families, colleagues, physicians, and other health care staff.

Job Duties

• Demonstrates and ensures excellent customer service at all times.
• Act as receptionist for visitors, patients, and all medical staff.
• Operate office equipment (fax, copier, printer, computer and telephone).
• Receive and assist with incoming calls, taking and distributing messages, processing reports.
• Clerical duties, including but not limited to compiling and submission of statistical data, month end reports and departmental indicators.
• Direct all incoming referrals appropriately, and keep all wait lists updated and accurate.
• Book appointments from town and northern patients as required by clinicians.
• Maintain clinician appointment schedules and patient charts.
• Coordinate and book designated clinics.
• Liaise with NIHB and northern nursing station staff for client travel and healthcare services.
• Maintain and order office and treatment room supplies and equipment.
• Process discharged patient files and related duties.
• Supports activities related to the work of the Rehabilitation Department.
• Other duties as outlined in job description and as assigned.

Salary: $26.70 – $28.80; in accordance with the CUPE Collective Agreement.

Closing Date: When Filled

Competition No. REHAB 07/25 Please quote on your application.

Only those candidates selected for an interview will be contacted, we thank all others for their interest. An acceptable criminal reference check and immunization records will be required from the successful candidate. Upon request, accommodations due to a disability are available throughout the selection process. SLMHC is an equal opportunity employer and a scent‑free facility.