Claims Administrator - Full Time, Hybrid (New Westminster, British Columbia, Canada)

SCM; New Westminster; Hybrid; CAD 39,000 - 51,000; Full time

Job summary

A leading insurance services provider is seeking a Claims Account Administrator for their New Westminster office. This full-time, hybrid role requires accurate data entry and financial reporting while collaborating with clients. The ideal candidate should have a Grade twelve diploma and experience in administrative support, preferably in insurance. With a competitive salary range of $39K to $51K annually, the position offers a positive team dynamics environment and demands strong attention to detail and organizational skills.

Qualifications

• 2-3 years' experience in an administrative support role is required.
• Familiarity or previous insurance claims experience will be a definite asset.
• Demonstrated ability to manage changing priorities and proven organizational skills.

Responsibilities

• Accurately enter claims and financial data in various client databases.
• Prepare financial and data reports as required.
• Create client loss runs and liaise with clients.

Skills

Attention to detail

Analytical skills

Teamwork

Customer service focus

Education

Grade twelve diploma

Post‑secondary diploma in Office Administration

Tools

Word

Excel

Job description

Company

ClaimsPro LP - International Programs Group Claims Administrator - Full Time, Hybrid (New Westminster, British Columbia, Canada)

International Programs Group (IPG) is an independent third‑party claims administration team that provides claims services for Lloyd's, self‑insured entities, and organizations with high deductibles. We are currently seeking a Claims Account Administrator to report into our New Westminster office.

Responsibilities

• Accurately enter claims and financial data in various client databases and reconcile with our internal claims system
• Prepare financial and data reports as required
• Create client loss runs and liaise with clients to clarify and confirm needs
• Troubleshoot data conflicts directly with clients and examiners
• Ensure claims are opened in a timely manner and in conformity with client data standards by researching and understanding the nuances of loss report details

Qualifications & Experience

• Grade twelve diploma; however a post‑secondary diploma in Office Administration will be given preference
• Familiarity or previous insurance claims experience will be a definite asset
• 2‑3 years’ experience in an administrative support role is required
• Previously demonstrated ability to execute high attention to detail and strong analytical skill
• Demonstrated ability to manage changing priorities and proven organizational skills
• Demonstrated behaviours showing initiative and follow‑up skills
• Demonstrated ability to maintain a high level of confidentiality
• Demonstrated professionalism and work ethic
• Proven ability to contribute to and work well within a team environment, as well as work independently
• Intermediate experience with Word and Excel skills are required
• All other computer applications – must have the aptitude and ability to learn as required
• Detail oriented with a customer service focus

Environment / Working Conditions

• Positive team dynamics
• All prospective employees must pass a background check
• Time allocation estimations are subject to change
• Competitive Salary – $39K to $51K Annually

Application Remarks

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third‑party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.