Charlotte Tilbury Full-Time Brand Expert

Charlotte Tilbury; Montreal; On-site; USD 24,000 - 40,000; Full time

Job summary

Join an innovative beauty brand as a Freelance Brand Expert, where your artistry and customer service skills will shine. This role allows you to share Charlotte's secrets of makeup artistry, creating memorable experiences for customers while driving sales in-store. You will be part of a passionate team dedicated to promoting beauty and excellence, ensuring every customer receives personalized service. If you have a flair for makeup and a drive for sales, this is the perfect opportunity to make a significant impact in the beauty industry and help build a remarkable brand presence.

Qualifications

• Strong artistry and sales talents are essential for this role.
• Experience in beauty and retail is required.

Responsibilities

• Promote and create makeup magic in-store while achieving sales targets.
• Deliver exceptional customer service and maintain high hygiene standards.

Skills

Makeup Artistry

Sales Skills

Customer Service

Teamwork

Product Knowledge

Education

Experience in Beauty and Retail

Job description

Charlotte Tilbury is currently recruiting Freelance Brand Experts to join the team. This position will be part of the Charlotte Tilbury freelance Brand Expert team. As a member of the Charlotte Tilbury Freelance Brand Expert team, you will need strong artistry, sales, and service talents. You will be teaching customers Charlotte’s secrets of artistry learned in over 20 years of working at the top of the industry with top celebrities and brands. You will deliver Charlotte’s philosophy of artistry made easy and be part of building an amazing beauty business. You will need to be sales-driven and have experience in beauty and retail.

The Freelance Brand Expert role is responsible for promoting and creating makeup magic in-store, always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Brand Expert drives business in-store through exceptional makeup artistry and customer service. The Freelance Brand Expert will reflect the brand values and customer base, achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with a unique and personalized shopping experience.

Main Duties:

1. Sales:
   • Strive to achieve event sales goals and sales per hour target.
   • Create brand awareness through the sharing and demonstration of your product knowledge.
   • Demonstrate entrepreneurial spirit within the parameters of the company guidelines.
2. Customer Service:
   • Lead by example at all times to promote the Tilbury Touch and exceptional customer service.
3. Team Work:
   • Demonstrate a positive and cooperative approach towards your work and your colleagues.
   • Assist and maintain an atmosphere of open and positive communication, professionalism, and creativity at all times.
4. Operations:
   • Ensure the counter/gondola is “customer ready” from open to close of business.
   • Maintain excellent counter hygiene standards. Clean display units, tools, and testers throughout the day.
   • Assist with maintaining the required inventory levels to include stock counts, rotation, and timely replenishment.
   • Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive.
   • Assist in the execution of events.
   • Maintain consistent communication with the Brand field team regarding any counter/gondola needs or concerns.
   • Maintain high standards managing schedule, clocking in and out, and submitting time sheets on the payroll application (allwork).