(CAN) Pharmacy Assistant (Pharmacy Clinic)

Walmart Canada Corp; Airdrie; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading retail pharmacy in Airdrie is seeking a Pharmacy Assistant to ensure a positive patient experience and support clinic operations. The role includes managing patient appointments, maintaining pharmacy supplies, and ensuring compliance with regulatory standards. The ideal candidate will possess outstanding communication skills, relevant experience in a pharmacy or clinic, and proficiency with pharmacy management systems. Competitive pay ranges from $17.60 to $23.10 per hour based on experience.

Qualifications

• Experience in a retail pharmacy or medical clinic.
• Ability to handle sensitive information confidentially.
• Proficiency with computers and pharmacy management systems.

Responsibilities

• Facilitate patient experience and navigate clinic services.
• Manage online appointment scheduling and patient check-in.
• Collaborate with staff to optimize workflow.
• Follow SOPs and maintain patient privacy.
• Maintain cleanliness and organization of the clinic.
• Administer payment processes and operational support.

Skills

Outstanding communication skills

Interpersonal skills

Customer service-oriented attitude

Confidentiality handling

Education

Pharmacy Assistant training or certification

Tools

Kroll

Job description

Position Summary...

The Pharmacy Assistant (Pharmacy Clinic) welcomes and connects patients with Pharmacy Clinic services, ensuring a positive patient experience and accessibility. Additionally, they support the clinic in technical and administrative duties to increase the Pharmacist's opportunity to provide patient care.

What you'll do...

Job Responsibilities

• Facilitate an excellent patient experience for those accessing clinic services. Provide information on clinic services, screen for eligibility, book appointments, conduct intake and check-in of patients, update patient profiles, provide guidance on form completion, and help patients navigate the clinic.

• Manage the online appointment scheduler and availability. Facilitate patient assignment to a medical room and pharmacist, and book follow-up appointments as needed. Perform computer functions as directed by the Pharmacist, including data entry, patient information entry/update, professional services billing, report generation, and patient profile checks. Operate the clinic phone line: answer non-medical questions, appointment bookings, follow-ups, reminder calls, etc.

• Collaborate and work with the Pharmacy Manager and Staff Pharmacist (Pharmacy Clinic) to optimize workflow and patient experience. Participate in company initiatives and programs.

• Follow SOPs and policies to ensure proper operations and compliance to regulatory requirements. Protect patient privacy at all times.

• General clinic housekeeping and medical room turnover: keeping a clean, organized, and safe work environment.

• Maintain pharmacy supplies and equipment pharmaceuticals according to operational needs and regulatory requirements.

• Clerical organization, filing or scanning documentation, invoices, reports, correspondence and memos and completing any administrative support functions assigned.

• Operate the POS system and collect payment for co-pays and pharmacy-related purchases.

Preferred Qualifications

• Experience working in a retail pharmacy or a medical clinic Outstanding

  communication and interpersonal skills Proficient

  with Kroll and computers Customer

  service-oriented attitude Ability

  to handle sensitive information with confidentiality undefined

Certification(s)/Professional Designation(s) Required

• Pharmacy Assistant training or certification is an asset Criminal

  Record check is required

The pay range for this position is $17.60 - $23.10/hr. Rate of pay will be determined based on relevant experience.

Primary Location…

2881 Main St Se, Airdrie, AB T4B 3G5, Canada

Walmart will accommodate the disability-related needs of applicants and associates as required by law.