(CAN) OMNI Department Manager

Walmart Canada; Summerside; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading retailer in Canada is seeking an OMNI Department Manager in Summerside. The role involves providing customer service, managing associates, and maintaining operational efficiency. Applicants must be 16 or older. The position offers a starting pay rate of $17.75, which may vary based on experience.

Qualifications

• Age – 16 or older.

Responsibilities

• Participates in the training and development of all OMNI Associates.
• Completes Back Office Setup including various reporting.
• Check email and AMP+ for Action Items.
• Completes daily picks and maintains cleanliness standards.
• Leads by example in customer service.

Job description

Overview

Position Summary The OMNI Department Manager will provide customer service by offering assistance to meet the customer’s shopping needs. This will be accomplished by contributing to the overall processes for Online Grocery and Walmart.ca processes directly and through follow-up with OMNI Associates. This Associate will function as part of a team to strategically plan and execute duties based on workload and customer traffic patterns.

Responsibilities

1. Participates in the training and development of all OMNI Associates.
2. Completes Back Office Setup including Review of Future Grocery Order Summary; Grocery Order Daily Pickup Report; Confirmation of Daily Orders, Identification of Payment Exceptions, Identification of Picks, Determination of workload by commodity; Assignation of CFAs, Fills in Staging Whiteboards; Setting up of Handhelds/Printers for CFAs.
3. Check email and AMP+ for Action Items.
4. Completes daily picks, where necessary. Completes tasks of post pick activities, such as clearing and setting Service Stations, Tote Cleaning, maintaining e-commerce cleaning standards and ensuring Back Office is NCO and ready for next day. It is important to note that the level of cleanliness that this role is responsible is similar to that of a fresh associate.
5. Leads by example greeting all customers in a polite and friendly manner and assists by promoting products/services, locating merchandise and making purchase decisions.

The minimum rate of pay for this position starts from $17.75. Rate of pay will be determined based on relevant experience.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Age – 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

• Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

511 Granville St, Summerside, PE C1N 5J4, Canada

Application Instructions

Are you currently a Walmart associate? Please login to your Workday account and use the Find Jobs report to apply for this job.

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