(CAN) Grocery Department Manager

Walmart Canada Corp; Fort St. John; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading retail store in Fort St. John is seeking a Department Manager to enhance customer service and lead a team. Responsibilities include ensuring a stocked sales floor, training associates, and maintaining a safe and clean environment. The position offers a minimum pay rate starting from $20.45, with adjustments based on experience. Ideal candidates should demonstrate strong leadership and customer service skills.

Qualifications

• Providing excellent customer service and assisting customers effectively.
• Delegating tasks and following up on their completion.
• Contributing to a safe and clean work environment.

Responsibilities

• Greet customers in a polite and friendly manner.
• Delegate tasks related to customer availability and stocking.
• Train and coach associates effectively.

Job description

Position Summary...

To provide customer service by coordinating the activities of associates to complete assigned handheld terminal activities. Ensuring a zoned and stocked salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by maintaining and recovering merchandise all in a safe and clean environment. This Department Manager will function as a lead of a team to strategically plan and execute duties based on workload and customer traffic patterns.

What you'll do...

Job Responsibility #1 Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
Job Responsibility #2 Delegate, assist and follow-up on the completion of Customer Availability Process tasks - Section Work, Capping bins, Stocking picks.
Job Responsibility #3 Delegate, assist and follow-up on the completion of price changes and feature sets.
Job Responsibility #4 Delegate, assist and follow-up on modular completion in assigned area.
Job Responsibility #5 Delegate and support with coverage in required areas on the salesfloor as needed, support with recovery and zoning activities.
Job Responsibility #6 Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
Job Responsibility #7 Ensuring associate breaks are taken in accordance with coverage.
Job Responsibility #8 Training, coaching and offering feedback to associates.

The minimum rate of pay for this position starts from $20.45. Rate of pay will be determined based on relevant experience.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location… 9007 96A St, Fort St. John, BC V1J 7B6, Canada