Dairy & Frozen Department Manager

Walmart Canada; Rouyn-Noranda; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading retail corporation is hiring a Dairy/Frozen Department Manager in Rouyn-Noranda, Canada. This role involves coordinating merchandise and activities of associates while ensuring exemplary customer service. Responsibilities include supervising the department, ordering products, managing pricing and food safety compliance, and addressing customer concerns. Candidates must be at least 16 years old. The position offers a starting pay of $19.85, adjusted based on relevant experience.

Qualifications

• Must be 16 years or older.

Responsibilities

• Assist management with supervision of the department.
• Order merchandise timely.
• Ensure accuracy in pricing.
• Maintain food safety and handling standards.
• Address customer complaints and manage relations.
• Adhere to budget guidelines for the department.

Job description

Position Summary

A Dairy/Frozen Department Manager co-ordinates the merchandise and activities of Associates in a department(s) of a Wal- Mart store through modular integrity, perpetual inventory, merchandise management, and customer service, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal- Mart.

What You’ll Do

• Assisting the Management Team with the supervision of the designated Department, which involves assisting management with the mentoring, teaching, assigning duties, recognizing, supervising and communicating with Hourly Associates appropriately and efficiently.
• Ordering merchandise on time.
• Maintaining zero pricing errors (i.e. Scanning Credibility Program).
• Adhering to standards and policies for cold chain compliance, thermometer calibrations, temperature recording, food handling, product rotation, sell-by dates, and expiration dates.
• Adhering to food safety and handling procedures and following sanitation and cleaning procedures.
• Following proper procedures on Mark-up/Mark-downs, Price Changes, Signing/Flagging/Labels, Clearance, Competition Shopping and Competition Pricing.
• Listening to Customer complaints, examining returned merchandise, and resolving problems to restore and promote good public relations.
• Following budgets for the department(s), including the shrink budget.

The minimum rate of pay for this position starts from $19.85. Rate of pay will be determined based on relevant experience.

Minimum Qualifications

• Age - 16 or older

Preferred Qualifications

• Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

275 Blvd Rideau, Rouyn-Noranda, QC J9X 5Y6, Canada