Busperson, Akira Back (Full-Time)

Accor Hotels; Ottawa; On-site; CAD 30,000 - 60,000; Full time

Job summary

A prominent hotel chain located in Canada's capital is looking for a Busperson to join their team. The ideal candidate will have experience in a similar setting and will provide professional service to guests while assisting Food & Beverage Servers. Responsibilities include ensuring the dining area is well maintained and assisting guests with inquiries. The role requires availability for three shifts a week, including weekends and holidays. A positive attitude and teamwork are essential in this fast-paced environment.

Benefits

Food & Beverage discount of 50%

Employee benefit card offering discounts worldwide

Comprehensive extended health benefits

Learning programs to sharpen skills

Qualifications

• Previous experience in a similar environment.
• Fluent in both official languages.
• Highly responsible & reliable.

Responsibilities

• Offer professional, friendly, and engaging service.
• Assist Food & Beverage Servers in dining experiences.
• Greet and assist guests with inquiries.

Skills

Communication skills

Organizational skills

Interpersonal skills

Problem solving abilities

Ability to work under pressure

Teamwork

Education

Smart Serve Certification

Job description

Company Description

Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Château Laurier hotel in Ottawa is looking to fill a role of Busperson.

What is in it for you

• Wonderful company culture - our colleagues are at the heart of all that we do
• Food & Beverage discount of 50% in our restaurants
• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Comprehensive extended health benefits package
• Full rate of pay of $21.48/hour

Job Description

Reporting to the Outlets Leadership Team, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Assist Food & Beverage Servers in all aspects of the dining experience
• Assist guests regarding menu items in an informative and helpful way
• Ensure the proper set up of all side stations in the outlet
• Run food orders and replenish product offerings
• Greet, acknowledge and provide assistance to guests
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

Qualifications

• Previous experience in a similar environment
• Smart Serve Certification
• Excellent communication and organizational skills
• Fluent in both official languages
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Must be available to work 3 shifts per week including holidays. (2 x weekend & 1 weekday/holiday shift).

Physical Aspects of Position

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 40 lbs

Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.

Our commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.