Business Analyst Senior 9430-1412

Foilcon; Toronto; Hybrid; CAD 80,000 - 110,000; Full time

Job summary

A leading consulting firm in Toronto is seeking a Senior Business Analyst to provide leadership in user experience design. You will work in a hybrid environment, collaborating across teams to assess user needs and refine digital solutions. The ideal candidate has significant experience in designing user experiences, is proficient with design tools, and adheres to accessibility standards. This role offers full-time employment with opportunities for career growth.

Qualifications

• Significant experience designing online user experiences for complex digital solutions.
• Proficient with industry standard design tools.
• Experience in applying content layout and typography design principles.

Responsibilities

• Work as part of the Project Management and Program Delivery project team.
• Developing product design criteria and implementing planning strategies.
• Ensure adherence to usability accessibility standards.

Skills

Agile

SQL

Business Analysis

Data Analysis Skills

Requirements Gathering

Tools

JIRA

Azure DevOps

Visio

Job description

Overview

HM Note: This hybrid contract role is three (3) days in office. Candidates resume must include first and last name. Seeking a Senior Business Analyst with proven experience in gathering requirements for large-scale projects

Description

Responsibilities / Assignment Deliverables

• Seeking the services of Business Analyst to work as part of the Project Management and Program Delivery project team in collaboration with the core project team solution delivery vendor(s) and other stakeholders as required.
• Work in a hybrid agile (e.g. combination of waterfall and agile methods: scrum extreme programming etc.) cross-functional team environment to provide leadership and guidance in developing implementing and evaluating online user experience and content strategies.
• Developing product design criteria planning activities business objectives communication and reporting protocols implementing planning product prioritization and phasing strategies issues management quality assessment and transition requirements.
• Apply evidence-based agile approaches such as user analytics interviews research and testing to continuously improve design choices.
• Ensure that current web usability accessibility standards (e.g. WCAG 2.0 to WCAG 2.1 Level A and AA) and best practices are adhered to for digital solutions.
• Work with the team and solution delivery vendor(s) to visualize and design digital solutions to ensure content and features are simple user-friendly and accessible.
• Assess user characteristics needs goals and opportunities challenges and pain points.
• Lead the team in defining and testing of usability requirements and metrics.
• Provide subject matter expertise in the negotiation and development of user experience and content standards and performance measures.
• Prioritize features and manage the backlog - So the product team has a shared focus across tactical design and development work.
• Decide when to ship software - So customers can experience the benefits of the product as soon as possible and the product team can continue to gather valuable feedback about how to iterate on the product.
• Support solution delivery vendor(s) in design concepts and content strategy for digital solutions.
• Conduct stakeholder consultations to determine and assess business needs.
• Identify emerging trends assess and prioritize feature requests and changes from clients to ensure solution meets user needs.
• Guide coach and oversee the team in designing digital solutions included but not limited to content design and flow wireframes page templates and navigation functional specifications and identifying opportunities for new functionality.
• Provide mentorship and guidance to the team to determine potential opportunities for development of digital solutions and assess the impact on users.
• Direct the team in leading the development of content structures and features e.g. user personas journey maps tasks scenarios wireframes prototypes.
• Lead prototyping activities for new solutions to demonstrate capabilities and ensuring that new features meet best practices standards and specifications (e.g. accessible reusable simple attractive easy to use) before they are deployed.
• Provide technical and specialized advice and guidance to clients on aspects such as usability accessibility interactive and front-end design.
• Provide feedback to clients on user experience through analysis of web analytics visitor performance metrics and other tools.
• Contribute regular project status reports outlining projects risks and mitigation strategies make recommendations to facilitate decision making.
• Prepare slide decks to present options and recommendations on solution design.
• Lead and conduct multiple concurrent research content design and strategies to meet the needs of users.
• Visualize and provide strategic oversight across digital solutions and ensure content and features are simple user-friendly and accessible.

Technical Skills Requirements

• Significant experience designing online user experiences for complex digital solutions.
• Proficient with industry standard design tools (e.g. Photoshop Adobe InDesign Illustrator Balsamiq InVision).
• Experience in applying content layout and typography design principles and techniques for a mobile first or responsive web design.
• Familiar with how to design information architectures and taxonomies and how they relate to navigational design elements.
• Knowledge and experience in usability and user-experience principles methodologies and techniques including interdependencies of user interface and navigation design accessibility information architecture graphic design and user-interface design.
• Knowledge and experience in current web usability and accessibility standards (e.g. WCAG 2.0 to WCAG 2.1 Level A and AA) and best practices.
• Knowledge of and Ontario digital government standards.

Notes: Can work effectively independently and in a team environment. Strong communication interpersonal collaboration and negotiation skills to work seamlessly in an agile cross-functional team with clients solution delivery vendor(s) and other stakeholders. Excellent facilitation presentation time-management and problem-solving skills. Able to build strong and trusting relationships while liaising effectively with internal and external stakeholders and solution delivery vendor(s). Strong leadership skills to provide advice and guidance on all aspects of user experience and design assessing user characteristics needs goals and opportunities.

• Analytical and Problem-Solving Skills: Knowledgeable in design thinking have a user-centric mindset and attention to detail. Creative analytical approach and strong understanding of interaction design principles. Able to resolve issues in a timely manner provide options and recommendations. Thrive on feedback and comfortable transforming ideas generated through user research and analysis to create elegant effective designs for diverse audiences. Understand business metrics and able to translate business goals and objectives into digital experiences. Able to prioritize change requests from clients and guide the team in determining how best to address them. Strong research skills to perform industry research provide options and make recommendations for solution improvements.

• Must haves :
• Knowledge of Backlog Management tools such as JIRA Azure DevOps Pivotal Tracker
• Significant experience designing online user experiences for complex digital solutions.
• Ability to delivery on a product with a balanced team (product owner user experience designers developers) utilizing Agile (SCRUM) delivery methodologies. Scrum master experience is preferred.

Key Skills

SQL, Agile, Business Analysis, Visio, Waterfall, Business Process Modeling, Requirements Gathering, Business requirements, JD Edwards, SDLC, Systems Analysis, Data Analysis Skills

Employment Type : Full Time

Experience : years

Vacancy : 1