Brand Marketing Operations Manager

lululemon; Vancouver; Hybrid; CAD 103,000 - 136,000; Full time

Job summary

A global athletic apparel company in Vancouver is seeking a Brand Marketing Operations Manager to oversee marketing campaigns and strategic operations. This role demands 8-10 years of experience in marketing or project management within a high-profile organization. The ideal candidate will manage timelines and resources while enhancing efficiency across departments. Competitive compensation includes a salary range of $103,500 - $135,900 annually, along with comprehensive benefits and a culture focused on wellness and personal development.

Benefits

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Career development opportunities

Qualifications

• 8-10+ years of experience in marketing, operations, or project management.
• Experience in a high profile globally branded organization.
• Familiarity with large-scale event operations preferred.

Responsibilities

• Support the brand marketing operational plan and budget.
• Manage timelines, resource plans, and key initiatives.
• Engage cross-functionally to improve work efficiency.

Skills

Strategic operations

Cross-functional communication

Project management

Negotiation and influencing

Problem-solving

Excel proficiency

PowerPoint proficiency

Relationship building

Education

Undergraduate degree in business or related field

Tools

Smartsheet

Monday.com

SharePoint

Job description

Requirements

Description & Requirements

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

About This Team

The North America Brand Marketing team is responsible for creating brand marketing efforts across all channels to deliver guest communication for the North America business. This role reports to the Senior Manager, Brand Marketing Operations North America, and plays a key role in supporting the marketing organization’s strategic operations, ensuring the team is set up effectively to execute campaigns and marketing initiatives in our largest market.

The Brand Marketing Operations Manager supports Strategic Operations and Enablement; focused on supporting the creation of the operational plan and enabling the execution of integrated brand initiatives. You are a strategic operator who thrives in a fast-paced environment and can meet time-sensitive deadlines. Supporting North America Marketing Operations across the business, your scope includes setting up major projects, driving process and clarity, and sharing out information concisely to ensure our initiatives are delivered to market on time. This role is critical to the delivery of North American Brand Marketing initiatives.

Core Responsibilities

• Support the enablement of the brand marketing operational plan, including helping ensure strategy and briefs are on budget and supporting strategic cross-functional review gates for campaigns and initiatives.
• Manage operational strategies, timelines, resource plans, and defined ways of working to support key initiatives; focused on major projects featuring events / activations.
• Work cross-functionally to identify milestones, risks, responsibilities, tools and processes, to improve work efficiency and success; often communicating to Managers and Sr. Leadership.
• Engage and align team and stakeholders to understand process, timelines, dependencies, individual accountability and responsibilities, and measures of success.
• Leverage understanding of current process and technology capabilities, knowledge of industry best practices, and critical problem-solving skills to identify business needs and define new and improved ways of working.
• Build and maintain workflow processes and templates that support the NA Brand Marketing Team. Enrol working teams and leadership to new ways of working.
• Support facilitation of Senior Leadership communication for major initiatives.

Qualifications

• Undergraduate degree in business or business-related field.
• 8-10+ years of experience working in marketing, operations, project management, go-to-market, and / or business management. Experience working in a high profile, globally branded organization is valued.
• Familiarity with large-scale event project operations is a plus.
• Must be a self-starter, critical thinker, team player who thrives in a fast-paced entrepreneurial environment.
• Effective and collaborative stakeholder manager across the organization.
• Expert negotiator, influencer, and relationship builder.
• Proven ability to form partnerships, build interpersonal relationships, and respect cultural diversity; ability to be inclusive, collaborative, respectful and support broad organizational interests.
• Adaptable and agile, with ability to juggle changing priorities while maintaining a positive attitude in the face of changing deliverables or business needs.
• Highly proficient in Excel PowerPoint, Word, and various project management and workflow platforms (Smartsheet, Monday.com, SharePoint).

Must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

Additional Notes

Authorization to work in Canada is required for this role.

Compensation And Benefits Package

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and teamperformance. The typical hiring range for this position is from $103,500 - 135,900 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.

At Lululemon, Investing In Our People Is a Top Priority. We Believe That When Life Works, Work Works. We Strive To Be The Place Where Inclusive Leaders Come To Develop And Enable All To Be Well. Recognizing Our Teams For Their Performance And Dedication, Other Components Of Our Total Rewards Offerings Include Support Of Career Development, Wellbeing, And Personal Growth.

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

Workplace arrangement

This role is classified as Hybrid under our SSC Workplace Policy: In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.