Branch Manager

Fairstone; Milton; On-site; CAD 70,000 - 85,000; Full time

Job summary

A prominent lending solutions provider is looking for a full-time Branch Manager in Milton, ON. This role involves leading branch success, developing business opportunities, and providing a best-in-class customer experience. The ideal candidate will have a college diploma, five years of related experience in finance, and strong communication skills. Join a recognized employer committed to community engagement and customer service excellence.

Qualifications

• Three to five years of directly related work experience in finance industry sales or management experience.
• Ability to work flexible hours in a fast-paced environment.

Responsibilities

• Lead overall success of the branch and optimize profitability.
• Develop new business opportunities and support client acquisition.
• Create a welcoming environment for customers.

Skills

Excellent interpersonal and customer relationship building skills

Strong communication skills

Proactivity and initiative

Ability to manage multiple priorities

Education

College diploma preferred

BS/BA with coursework in Business

Job description

WHO WE ARE:

Fairstone Financial is a leading Canadian provider of responsible lending solutions, offering personal loans and retail point-of-sale financing. With a focus on customer service and community engagement, Fairstone helps individuals and businesses meet their financial needs through flexible and accessible lending options. At Fairstone, our culture is built on strong values and leadership principles that define the expectations we have for working together, and with our customers. By helping Canadians find the right solution to meet their needs with a variety of products and services.

Are you looking for a rewarding career? Fairstone is hiring a full-time Branch Manager in our Milton, ON branch. If you’re seeking a role with a growing business that involves developing new business, maintaining client relationships and empowering team members, this could be the position for you. Apply now.

A regular day for you will include:

Reporting to the District Manager, Fairstone Branch Managers are responsible for the following:

• Leading the overall success of the branch by maintaining and optimizing branch profitability
• Growing the business by developing new opportunities and supporting client acquisition through multiple channels
• Creating a best‑in‑class customer experience by creating a welcoming environment for our customers and ensuring all their needs are met.
• Implementing people strategy that attracts, retains and develops talent
• Driving accountability and coaching team members to achieve operational, developmental and customer experience expectations.
• Leading any change initiative and ensuring all relevant information is cascaded to their teams
• Ensuring high employee engagement and developing individual development plans
• Ensuring all activities are conducted with compliance to governing regulations, internal policies and procedures
• Maintaining high degree of confidentiality of client information and complying with policies on customer confidentiality
• Acting as a Fairstone ambassador in local communities and projecting a positive company image

Qualifications:

• College diploma preferred (BS/BA with coursework in Business)
• Three to five years of directly related work experience in finance industry sales (consumer finance industry preferred) or three to five years of previous management experience
• Excellent interpersonal and customer relationship building skills
• Strong communication skills to communicate with all levels of employees, managers and customers
• Demonstrated effective verbal, written and listening skills
• Be a self‑starter, proactive and display initiative
• Ability to work flexible hours in a fast‑paced environment and manage multiple priorities

This role is vacant

WE ARE PROUD TO BE RECOGNIZED AS Great Place to Work ® Canada for 2025 and Montreal’s Top Employers 2025 by Canada’s Top 100 Employers!

Learn more: https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/

If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

Time Type:

Full time Job Type: Permanent