Branch Experience Leader - Customer Growth & Tech Savvy

Scotiabank; Windsor; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading bank is seeking a Senior Customer Experience Associate in Windsor, Ontario. In this role, you'll build strong customer relationships, provide exceptional service, and identify sales opportunities. The ideal candidate will have strong technical skills, sales experience, and a passion for helping customers achieve their financial goals. Join a forward-thinking organization committed to professional development and community engagement, while enjoying a competitive compensation package.

Benefits

Collaborative team environment

Opportunities for professional development

Competitive compensation and benefits package

Qualifications

• Willingness to assist in a professional, friendly and efficient manner.
• Available to work a flexible schedule.
• Experience with conducting simple sales and providing financial advice.
• Strong technical skills in digital banking options.
• Previous banking experience is a strong asset.

Responsibilities

• Build strong customer relationships and deliver excellent customer service.
• Uncover and solve customers’ needs.
• Explain complicated concepts simply.
• Demonstrate success in a target-based performance environment.
• Promote digital/self-service banking options.

Skills

Customer relationship building

Sales experience

Technical skills

Flexibility

Job description

A leading bank is seeking a Senior Customer Experience Associate in Windsor, Ontario. In this role, you'll build strong customer relationships, provide exceptional service, and identify sales opportunities. The ideal candidate will have strong technical skills, sales experience, and a passion for helping customers achieve their financial goals. Join a forward-thinking organization committed to professional development and community engagement, while enjoying a competitive compensation package.