Branch Banking Associate – Personal Service & Solutions

BMO; Victoria; On-site; CAD 34,000 - 48,000; Part time

Job summary

A major Canadian bank is seeking a part-time Customer Service Representative in Victoria, BC. The role involves delivering exceptional service, handling transactions, and identifying customer needs. Flexibility in scheduling from Monday to Saturday is required. The ideal candidate should have a post-secondary education, strong interpersonal skills, and a passion for helping customers. Competitive compensation is offered, along with benefits, including health insurance and retirement plans.

Benefits

Health insurance

Tuition reimbursement

Retirement savings plans

Qualifications

• No prior experience necessary, but a post-secondary degree is desirable.
• Ability to adapt in a fast-paced environment and address customer needs.
• Basic knowledge of banking products and services.

Responsibilities

• Deliver exceptional customer service and identify customer needs.
• Support customer requests for banking services and handle inquiries.
• Contribute to branch business results and enhance customer experiences.

Skills

Confidence in using social media and online tools

Interpersonal skills

Problem-solving skills

Education

Post-secondary degree or certification in related field

Job description

A major Canadian bank is seeking a part-time Customer Service Representative in Victoria, BC. The role involves delivering exceptional service, handling transactions, and identifying customer needs. Flexibility in scheduling from Monday to Saturday is required. The ideal candidate should have a post-secondary education, strong interpersonal skills, and a passion for helping customers. Competitive compensation is offered, along with benefits, including health insurance and retirement plans.