Branch Associate

SOLV4EX Group; Kelowna; On-site; CAD 60,000 - 80,000; Part time

Job summary

A reputable energy solutions company in Canada is looking for a part-time Branch Associate in Kelowna. This role involves providing customer service, supporting warehouse operations, and ensuring safety compliance. Candidates should have a Class 5 Driver License and the ability to lift 50 pounds. The position offers $18-$22 per hour, along with health benefits and potential career growth opportunities. You will gain diverse experience in customer service and operations within a supportive environment.

Benefits

Health and Dental Benefits

Monthly exercise reimbursement program

Relevant job training

Qualifications

• Must possess a Class 5 Driver License.
• Able to consistently and safely lift 50 pounds.
• Developed customer service skills are essential.
• Strong attention to detail is required.

Responsibilities

• Provide exceptional customer service at the front counter and via phone.
• Assist with invoicing and manage customer accounts in the ERP system.
• Perform warehouse duties including labeling, inventory counts, and maintenance.
• Occasionally complete local delivery routes using company vehicles.
• Uphold safety and operational policies.
• Safely operate lift equipment and forklifts.

Skills

Customer Service Skills

Attention to Detail

Ability to Lift 50 Pounds

Forklift Operation

Tools

NetSuite

Job description

Canadian Energy is a SOLV4EX Company. Canadian Energy is a well‑established, successful, and rapidly growing stored and renewable energy company with locations across Canada. Proudly Canadian‑owned and operated, we partner with Canadian businesses to power operations with dependable energy solutions. We provide our customer’s solutions in the form of batteries, stored energy, DC power conversion, and renewable energy solutions throughout Canada and all over the world. Our dedicated employees embody our core values: Honest, Humble, and Hungry. Canadian Energy is 100% Canadian, 100% committed, always. Read about our story here: Canadian Energy- Our Story

About the position

The Branch Associate will be responsible for both warehouse duties and customer service duties. We are looking for someone who is interested in learning about Canadian Energy products and representing the Canadian Energy brand. In this position, you will have the opportunity to work with customers to select the Canadian Energy product that is best for their needs. Each customer’s needs are unique, and the successful candidate will need to be comfortable using their product knowledge to find creative solutions with customers. This position is a great opportunity for the selected candidate to work on a wide variety of tasks and gain valuable experience in customer service, office administration, invoicing, inventory organization and warehousing. Experience in these areas provides foundational knowledge that can be applied to various expanded career paths.

Typical week includes the following

• Customer Service – You’ll strive to provide an exceptional experience for our customers at the front counter and by telephone. Improve value for the customer by offering new products and services or by consolidating their purchases.
• Operations – Assist with administration i.e., issue invoices and manage customer accounts in Company ERP system (NetSuite) including order‑taking, order‑entry and order fulfillment.
• Shipping and Receiving – Assist in all aspects of warehouse duties including labeling of product, preparation of shipping documentation, inventory counts and general cleanup/maintenance. Depending on business needs, this position may require loading and unloading trucks/trailers as well as putting away stock and picking orders.
• Driving – Occasionally, you will be responsible for completing local delivery routes in a state‑of‑the‑art Canadian Energy delivery vehicle. A Class 5 license is required.
• Safety – Consistently uphold all company culture, health and safety, security and operational policies and procedures. Proficient knowledge of safe material handling techniques.
• Equipment – Safely operate power and manual lift equipment. This position will be required to drive a forklift at times.
• Work Schedule – This is a part time position. The work schedule will be Tuesday, Wednesday, Thursday from 8am to 5pm.

Requirements

• Class 5 Driver License.
• Able to consistently and safely lift 50 pounds.
• Developed customer service skills.
• Strong attention to detail.
• Ability to accurately follow direction.
• Experience working with a forklift is an asset.
• The ability to pass a background check and provide a driver’s abstract.

Compensation

• $18- $22 per hour.
• Relevant job training.
• Health and Dental Benefits.
• Monthly exercise reimbursement program.
• An opportunity to be part of a 100% Canadian owned + operated company!

Other employers may refer to this position as: warehouse worker, shipping and receiving clerk, material handler, order picker, fulfillment associate.