Bow Valley College - Security Guard

Paladin Security; Calgary; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading security services provider in Calgary is looking for Security Professionals to provide exceptional service at various sites. Responsibilities include conducting patrols, managing crises, and writing reports. The ideal candidate will have strong communication skills and a valid Alberta Security license. This role offers competitive benefits including medical and dental insurance.

Benefits

Medical Insurance

Dental Insurance

Paid Vacation

Qualifications

• Currently hold a valid Alberta Security license, or ability to obtain one.
• Excellent communication and customer service skills.
• Ability to walk 18/20km and navigate stairs.

Responsibilities

• Provide exceptional customer service and assist clients.
• Conduct proactive patrols to ensure safety.
• Write detailed reports including incidents and emergencies.
• De-escalate crisis situations and provide first aid as needed.

Skills

Excellent communication skills

Exceptional customer service

Strong observational skills

Ability to make decisions under pressure

Education

High School Diploma/GED

Job description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE! The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Responsibilities

Are you looking for a rewarding career in the security industry, where you can apply your amazing communication and de-escalation skills to help others? If so, Paladin Security may be the right fit for you! We are looking for friendly and confident Security Professionals to work at a variety of sites in Calgary and surrounding areas. Security Guards can work in different settings - this includes retail centers, high and low rise office buildings, as well as other commercial and residential sites. This job may be physically demanding due to the varied physical requirements. This job requires applicants to be able to work both day and overnight shift rotations as well as weekends and holidays.

• Provide exceptional customer service and assistance and sustain effective relationships with clients and patrons
• Conduct proactive patrols to ensure safety and address policy breaches, and note any concerns
• Attend and investigate security alarms and emergencies in a timely and professional manner
• De-escalate crisis situations, provide support and liaise with emergency personnel including police, fire and paramedic resources
• Exercise crowd control and evict trespassers
• Write clear and detailed reports including incident, emergency, liability and day to day reports
• Provide first aid and medical response when required to any person(s)
• Utilize two-way radios and computer applications to communicate site activities
• Handle Lost & Found items and inquires

Qualifications

• Currently hold a valid Alberta Security license, or have the ability to obtain one
• Excellent communication skills, both written and verbal
• Excellent customer service skills
• Strong observational skills and attention to detail
• Ability to make immediate decisions, while maintaining composure in emergency response situations with minimal supervision
• Ability to walk 18/20km and stairs
• Authorized to legally work in Canada

Education Requirements

High School Diploma/GED

Certification Requirements

Valid Alberta Security License

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Dental Insurance, Paid Vacation

This job reports to the Client Service Manager

This is a Full and Part-Time position